Hotjar is a conversion rate optimization (CRO) platform that provides online analysis and a user feedback solution to track online behaviors. It offers advanced capabilities, like heat maps, visitor recordings, conversion funnels, form analysis, and more. In this article, we cover Hotjar reviews and pricing. Ready to get started? Visit its website.
Summary of Positive Hotjar Reviews
Users who gave Hotjar a positive review said that the software is intuitive and easy to use. Others commented that its recordings and heat map capabilities are excellent, while some like that its customer support team is responsive.
One user who left a positive review on G2 Crowd said that the heat maps and recordings can be set up in a few seconds. He added that the data they provide is very useful in monitoring visitor behaviors and interactions.
Summary of Negative Hotjar Reviews
Users who gave Hotjar a negative review said that its feedback tools are not customizable. Others mentioned that the CSS configuration feature is complicated, while some complained about the high monthly cost.
One user who left a negative review on G2 Crowd commented that the customization of the user engagement tools is not flexible. He added that the plain color selection makes it difficult to optimize user engagement.
The Hotjar pricing scheme consists of three products, each with sub-plans: Personal ($0 and $29/month), Business (ranges from $89 to $989+/month), and Agency (custom priced). The main difference between the products is its target user, while the main difference between the sub-plans is the number of page views per day.
Ready to get started with Hotjar? Visit its website.
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Check out the list below of some of Hotjar’s features:
- Multidevice support
- Customizable widget
- One-on-one testing
- User testing recruitment
- Submission stats
What is the use of the Hotjar Tracking Code?
The Hotjar Tracking Code is used to trigger data collection. This code collects and sends the data to your Hotjar account.
Here is a list of some of Hotjar’s popular integrations: