HotSchedules is a cloud-based employee scheduling and workforce management software designed for the restaurant, retail, and hospitality industries. It features tools for automating tasks such as employee scheduling, shift changes, reporting, and more. In this article, we cover HotSchedules reviews and pricing. Ready to get started? Get a free trial.
HotSchedules pricing depends on three paid plans: Essentials ($2/employee/month), Plus ($4/employee/month), and Advanced (custom priced). The main difference between the plans is access to time tracking and advanced payroll reporting features. Essentials and Plus are ideal for companies with 30 employees or less, while the Advanced plan is recommended for larger teams.
Looking for a free and easy to use scheduling/time tracking app? Try When I Work.
Top Employee Scheduling Software 2019
Summary of Positive HotSchedules Reviews
Users who gave HotSchedules a positive review said that the program is easy to learn and use — particularly the scheduling and task assignment features. They also like that it can be integrated with a lot of third-party systems.
One user who gave HotSchedules a positive review on Capterra said that the program’s features are straightforward to use. He likes that the system can be integrated seamlessly with other apps such as Google Calendar and Microsoft Outlook. He also commended the app’s comprehensive reporting capabilities.
Summary of Negative HotSchedules Reviews
As of the date this article was written (October 23, 2018), there are not a lot of negative HotSchedules reviews online. However, some users reported encountering occasional lags and glitches when using the program.
A user who gave HotSchedules a critical review on Capterra said that while he finds the app very useful, he noticed that it is slow to respond at times. He also mentioned that the overall layout of the program needs to be updated for a more modern look and feel.
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Check out the list below of some of HotSchedules’ features:
- Automated Scheduling
- Overtime Management and Alerts
- Online/Email Support
- Shift Swapping
- Payroll Processing
- Sales and Labor Budget Forecasting
- Mobile Compliance Alerts
- Multi-store Administration
- POS Integration
- Live Implementation and Training Support
- Mobile WebClock
- Shift Templates
Will I be charged immediately if I upgrade before the trial expires?
No. If you upgrade to a paid plan before your free trial expires, you will not be charged for using HotSchedules during the remainder of your trial. When the trial ends, your credit card will be charged at the end of the next billing period.
How does HotSchedules calculate my monthly bill?
HotSchedules calculates your monthly bill based on the number of unique and active employees who have been assigned at least one shift during that period. Billing period will start on the day that you sign up and end on the same day of the following month.
Here is a list of some of HotSchedules’ popular integrations:
- Focus POS
- Aloha POS
- Toast POS
- SilverWare POS
- Squirrel Systems
- Compris POS
- Microsoft RMS
- Intouch POS
- CBS Northstar