Housecall Pro is a field service management and invoicing software for home service types of businesses. It provides tools to schedule bookings, process payments, manage jobs, and automate marketing. In this article, we cover Housecall Pro reviews and pricing. Ready to get started? Get a free trial.
Housecall Pro Pricing
Housecall Pro pricing is based on four subscription plans: Start ($49/month for one user), Grow ($137/month for up to six users), Manage ($249/month for up to 10 users), and XL (customized). The main differences between the plans are the number of users and access to premium features such as GPS and time tracking.
*Annual plans are paid in full at the start of the billing cycle.
Businesses who need extra users may pay $20/user/month. Users can also purchase add-on features: online booking ($20/month), postcard and email marketing ($20/month), recurring service plans ($25/month), sales proposal tool ($40/month), QuickBooks Online integration ($20/month), and more. Some of these features are included for free in the Grow, Manage, and XL plans.
Ready to get started with Housecall Pro? Get a free trial.
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Summary of Positive Housecall Pro Reviews
Users who gave positive Housecall Pro reviews said that the mobile app helps them stay on top of their schedules, bookings, and payment processing even while on the go. They also commended its helpful and responsive customer support team.
“Its initial version is free to use, so there was no problem in trying it. It has been everything I had hoped for and more. After about a couple of months of using the free version, I was amazed. Customer information, price list, employee tracking, invoicing with QuickBooks and CC processing have gone very well. Sure, there have been some bumps in the way, but small problems have been solved quickly (usually, the easy chat feature) by its support team.”
—Sayuris Mayreth Royero Redondo
Summary of Negative Housecall Pro Reviews
Users who gave negative Housecall Pro reviews complained about the additional cost for premium features such as employee time tracking. Others suggested improvements on the user interface such as the ability to see attachment icons on customer profiles.
“Housecall Pro’s rating system will not allow you to choose a “Poor” rating using the star system, a telling sign. Their app is not suitable for a business of my type. Surely after the time Housecall Pro has been in business they would recognize that. I was not told at the outset that Housecall Pro had a basic plan of $39.00. It is obviously more important to get customers’ money than give them a quality service that is useful.”
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Housecall Pro Features
Check out the list below of some of Housecall Pro’s features:
- Schedule, dispatch, and job management
- Invoicing and payment
- Online booking
- In-app employee chat
- GPS and time tracking
- And more
Housecall Pro FAQs
What businesses does Housecall Pro support?
Housecall Pro caters mainly to home service businesses. These service businesses are involved in heating, ventilation, and air conditioning (HVAC), garage door, carpet cleaning, home cleaning, plumbing, electrical, pest control, and window cleaning.
Does Housecall Pro have a mobile app?
Yes. Housecall Pro is available for iOS and Android users. Users can accept payments directly in the app.
Here is a list of some of Housecall Pro’s popular integrations: