A recurring payment—also referred to as a subscription payment, recurring billing, or automatic payment—is an electronically processed payment that repeats according to a preset schedule.
Businesses often set these up to collect fees for memberships, subscriptions, lessons, and services. The recurring payments process also requires customers to sign a one-time authorization form.
The easiest way to accept recurring payments is with an all-in-one payment processor or merchant account that handles the payments but also has software to manage the billing process and security features to protect your customers’ information.
The best payment processors for recurring payments are:
- Helcim: Best overall recurring payment platform
- Square: Best for small businesses needing a free POS system
- PayPal: Best invoice and subscription solution for online businesses
- Stax: Cheapest, wholesale fees for growing businesses*
- Wave: Best (and free) recurring invoicing and accounting software for individuals
- PaySimple: Best all-in-one platform for managing subscriptions and memberships
*Stax is only available to U.S. businesses
How to Implement Recurring Payments
Before signing up for a payment processor, have a clear idea of what your business needs. Creating an effective recurring payment strategy requires the right pricing and policies in place. Consider the following guidelines:
Establish your pricing model
Your pricing model will depend on your business. Consider if you need to manage subscriptions for services or products, collect installment payments, manage free trials, or offer discounts.
Set clear repayment policies
Create a clear outline of your repayment policy beginning with the terms of payment and payment/collection method. While this is based largely on your pricing model, other particulars include interest, late payment fees, and partial payment options.
Also consider the customer-facing aspect of your payment policies—what reminders will they receive? Will the payments be automatically charged/invoiced or will they receive a bill? Is the plan on auto-renew or will they need to be renewed?
This is also where you identify procedures for managing outstanding payments and failed collections. Learn more about outstanding invoices.
Ensure pricing and terms transparency
Decide on where and how to display your pricing and payment terms. Being transparent with your pricing and payment terms on your website often contributes to customers choosing to give you their business over a competitor. Having your policies clearly displayed and accessible right before checkout also protects your business from customer complaints and eventual chargebacks.
When applicable, consider also adding this information on your templates for contracts, customer invoices, and payment reminders.
Offer flexible payment methods
Whether you send out invoices or call customers to collect payments over the phone, you need to consider how you want your business to get paid. As a general rule, offering a variety of payment options allows merchants to sell to a wider customer base.
While most customers prefer to pay with credit cards, there are a growing number of consumers looking for other convenient modes of payment such as digital wallets and banking apps. Read about the latest payment trends.
Check for compliance
As you will likely accept credit cards for recurring payments, it’s important that you are aware and following guidelines for credit card payments. This includes the way you process transactions, secure customer data and store credit card information.
The Payment Card Industry (PCI) Security Standards Council ensures the protection of customer and credit card information by requiring merchants to conduct annual internal and external evaluation. Merchants who fail to comply are subject to fees and legal action. Read our guide to PCI compliance.
In 2023, the Federal Trade Commission submitted a proposal to add a “click to cancel” provision to the existing 1973 Negative Options Rule protecting consumers against deceptive practices related to recurring payment programs.
If approved, “click to cancel” will provide consumers with a simple means to cancel or opt out of subscriptions and memberships.
Provide outstanding customer service
Providing excellent after-sales customer support can be crucial to keeping a healthy state of recurring payments. If possible, offer 24/7 customer service and set up phone, email, and live chat support methods. Otherwise, ensure to respond to customer complaints within 24 hours.
Make sure to keep an organized record of customer accounts so it’s easy to address any misunderstanding. Follow up on any unresolved customer concerns with an email to confirm that you are actively working on the issue.
Choose the right payment processor
Invest in a payment processor that offers recurring payment tools matching your business needs. This includes the ability to create estimates that can be converted to an invoice, customize invoices for different business types, automate sending out reminders and receipts, and accept a wide range of payment methods. There are also payment processors that can help you with PCI compliance, particularly for storing credit cards and encrypting data.
Best Recurring Payment Processors
Find specific details on how to set up recurring payments with each processor below. You can click on the sections for each provider for in-depth steps.
Helcim: Best Overall Solution for Accepting Recurring Payments
Pros
- Volume-based interchange-plus pricing
- Built-in invoicing and recurring billing tools
- Customizable customer portal
Cons
- Limited back-office integration
- Not ideal for occasional sellers
- Reports of poor customer support
- Monthly fees: $0
- Recurring billing/invoice fee: $0
- Card-not-present fee and card-on-file: Interchange plus 0.15% + 15 cents to 0.50% + 25 cents
- American Express transactions: Interchange plus 0.10% + 10 cents
- ACH fee: 0.5% + 25 cents
- Chargeback fee: $15 refundable
- Payments accepted: Credit and debit cards, ACH, Apple Pay, and Google Pay
- Multiple invoice types: Estimates, recurring invoices, card-on-file recurring billing, progress-based invoices, and multi-package invoices
- Automated features: Automatic charging based on customer’s stored payment information, payment reminders, and auto card update
Helcim Zero-Cost Processing: Helcim now offers a free credit card processing service called the Fee Saver. The system can automatically determine which zero-cost program can be used based on location and card brand. It has also recently launched a new smart standalone point-of-sale terminal that can be used for tableside, curbside, and other mobile payments.
Helcim provides its users with detailed guidance on how to use the platform, including subscription management. It starts with creating a subscription plan, followed by adding a subscriber to a plan either manually or through an invoice.
Since our last update: Helcim’s subscription manager is now available for all Helcim merchants at no extra cost. This feature makes offering subscriptions easier with a setup wizard for creating plans, recurring payments, and adding and managing subscribers with a few clicks.
Square: Best for Small Businesses Needing Free POS
Pros
- Free iOS and Android app
- Automated payment reminders
- See when an invoice has been viewed
Cons
- High card-on-file processing fees
- ACH only for single payment invoice
- Custom rates available
- Monthly fees: $0
- Invoice monthly fee: $0–$20
- Recurring Billing and Card-on-file processing fee: 3.5% + 15 cents per transaction
- Invoice fee: 3.3% + 30 cents per transaction
- ACH processing fee: 1% per transaction, minimum $1
- Chargeback fee: $0
- Payments accepted: Credit and debit cards, Apple Pay, Google Pay, and Square Pay
- Multiple invoice types: Estimates, recurring invoices, card-on-file recurring billing, progress-based invoices, and multipackage invoices
- Automated features: Reminders for upcoming and overdue payments
Square’s PCI-compliant payment system allows your customers to store their credit card information as a card-on-file in Square’s secure payments vault. Customers can enter this information via a link from your emailed invoice, or you can enter this on their behalf using your Square POS system or the virtual terminal in your online dashboard.
Recurring payments are triggered by Square’s invoicing function. When invoices are run—either individually or in a batch—any card-on-file customer payments are automatically charged. Customers are then notified of the payment via email with a “paid” invoice receipt.
Scroll through the images below for more details:
The entire process is quick and requires minimal setup or ongoing management. Being invoice-based, Square’s recurring payments make it easy to process regular payments plus add-on charges as needed. Added fees can be entered as a separate invoice or combined with regular recurring charges—whatever fits the billing need.
Visit our step-by-step guide to sending Square invoices for more information.
PayPal: Best for Online Businesses
Pros
- Free iOS and Android app
- Automated payment reminders
- See when an invoice has been viewed
Cons
- High card-on-file processing fees
- ACH only for single payment invoice
- Custom rates available
- Monthly fees: $0
- Virtual terminal (Payflow) fee to process invoice and recurring payments: $10–$40/month ($10 plus optional $30 for recurring payment tool)
- Invoicing/recurring payment processing: 3.49% plus 49 cents per transaction
- ACH processing: 0.75% capped at $5 (with Braintree – Read our Braintree review)
- Chargeback fee: $20
- Payments accepted: PayPal payments, PayPal Credit, Venmo, credit and debit cards, eWallet payments
- Automated features: Sends reminders and payment notifications and automatically retry failed transactions
PayPal can accept automatic recurring payments in 2 ways: invoices and subscriptions. In both setup, the first step to accepting recurring payments is to open a free PayPal business account. PayPal also provides lower fees for nonprofits, which can be helpful for nonprofits setting up a subscription donation program.
When creating a subscription, you’ll need to enter the type of product or service and choose how you want the subscription billing cycle to work—subscribers can pay the same rate each cycle or a variable rate based on the quantity of a product.
You’ll then create a subscription plan description and set pricing and tax settings. You can also choose to add on a setup fee. Then, choose how to bill customers, pick payment frequency, and set free trials. After you’re done setting up the product and pricing information, you can add “Subscribe” buttons to product pages, blog posts, and marketing emails.
Scroll through the images below for more details:
You can create, send, and manage recurring invoices with a PayPal Business account. From the user dashboard, create a new invoice and select a recurring option under the “Frequency” dropdown. You can create and save contacts, products, and services. Plus, you can add your business logo and information for a more professional look.
After adding recipients and products, choose tether to allow partial payments and tips. Add any relevant notes (like shipping or return information) and attach files, such as work orders or estimates.
Most online customers regard PayPal as one of the most trusted ways to process online credit card payments. Read our guide on how to accept credit card payments online.
Stax: Cheapest, Wholesale Fees for Growing Businesses
Pros
- Customers can pay invoices via email and SMS text
- Automatically update customers’ expired and changed card numbers
- Wholesale payment processing rates
Cons
- High monthly fees
- Not a good fit for small or occasional sales
- No same-day funding option
- Only available to U.S. businesses
- Monthly fee: $99–$199
- Card-present processing: Interchange plus 8 cents
- Card-not-present processing: Interchange plus 18 cents
- Chargeback fee: Not disclosed
- Payments accepted: Credit and debit cards, ACH, and echeck
- Automated features: Automatically charge customer payment information stored on-file according to pre-set schedules, send payment reminders, update expired card information, and sync with QuickBooks accounting
Stax Pay is Stax’s payment processing service for small businesses. When setting up an invoice or recurring payment, you have the option to create a single invoice or a recurring transaction. If you want to set up a recurring payment or invoice, simply navigate to the invoice tab in the Stax Pay dashboard. From there, you can create a new invoice, enter the price you want to charge, and specify the invoicing or automatic payment frequency schedule for clients with their card on file.
You have the option of sending recurring invoices that customers will need to click to pay or storing payment information on file and automating payments according to the set schedule.
Stax Bill is a cloud-based platform designed to simplify subscription billing management by automating your manual accounting and financial processes. Larger B2B SaaS using subscription-based business models can benefit from Stax Bill’s scalability to customize and automate everything from product management to revenue recognition accounting methods. This allows merchants to have more time to focus on running their growing business instead of managing accounts receivables. Monthly fees start at $199/mo.
Stax Bill Features include:
- Subscription Offering
- Accounting and Revenue Management
- Catalog Management
- API Integrations
- Invoicing and Recurring Payments
- Self-Service Checkout Site (Online Payments + Sign Up)
- Customer Facing Portal
- Message Customization
- Advanced Analytics + Custom Reporting Dashboards
- Security + Compliance
Learn more or sign up for Stax Bill
Wave: Best Recurring Invoicing for Individuals
Pros
- No monthly fee; has free invoicing and accounting software
- Low-cost ACH processing
- No additional fees for card-on-file or recurring payment transactions
Cons
- Slower, two-day payout time
- No phone support
- Higher fees for American Express transactions
- Monthly fee: $0
- Credit card processing fee: 2.9% + 60 cents
- American Express processing fee: 3.4% + 60 cents
- ACH / bank payment fee: 1% ($1 minimum)
- Chargeback fee: $15
- Automated features: Payment receipts, past-due reminders, send out recurring invoices, charge clients based on a set schedule, and invoices sync with accounting
- Mobile app: Invoicing and receipt scanning app for iOS and Android
The first step for accepting payments with Wave is to create a free Wave account. Once you’re signed up, you can choose to create individual invoices or set up a recurring invoice, including options to save your customers’ payment information. There are also options to build payment plans.
From the dashboard, you can see at-a-glance invoices that are past due, outstanding, unsent, or upcoming and when your next payout is. Like Square and PayPal, Wave can also be used to create and send estimates that can then be converted into invoices.
PaySimple: Best for Subscription & Memberships
Pros
- Membership and other automation features
- Customize secure online sign-up forms
- Good customer support
Cons
- Tiered (unpredictable) processing fees
- Monthly subscription fee
- Does not accept PayPal payments
- Monthly fees: $79.95
- Recurring payment processing fee: Starting at 2.54% per transaction (rates will vary)
- ACH and echeck processing fee: 1% + 30 cents per transaction
- Card on file service fee: $5 per month
- Chargeback fee: $25
- Payments accepted: Credit and debit cards, e-wallet payments, ACH, echeck
- Automated features: Automatically charge using stored customer payment information, send payment reminders, and update expired credit card information
Recurring payments is a built-in feature of PaySimple’s online sales platform. With PaySimple, you get an array of online tools that let you accept and manage all sorts of customer registrations, memberships, and subscriptions. It also provides robust booking management tools, complete with prepayments and deposits.
Recurring payments can be initiated by your customer via online forms on your PaySimple registration or membership website. Or, you can create them yourself in the PaySimple dashboard on a customer’s behalf using the Manage Recurring Payments tab.
In the PaySimple dashboard, you can set up repeat billing schedules, manually process or refund payments, and manually initiate or cancel subscriber accounts. PaySimple will even prorate monthly billing amounts automatically.
How We Evaluated Recurring Payment Processors
The best recurring payment processor for you will really depend on the size of your business, the type of products or services you sell, and whether they require invoicing, subscriptions, memberships, or something in between.
For this guide, I tested each platform and documented the process, while also evaluating the system for ease of use. Points were awarded for available payment types, recurring payment tools, and account features like customer support and payout times.
I also compared each provider’s pricing structure (monthly fees, transaction rates, and incidental fees), taking into consideration term and pricing transparency and overall value for money. Real-life user reviews and my personal experience interacting with each provider’s customer support teams are also given major points.
Helcim claimed the lead as the best choice for recurring payments, earning perfect scores for recurring payment features.
How Do Recurring Payments Work?
No matter which processor or invoicing solution you choose to manage recurring payments, the basic steps are the same: customers enroll in a subscription or recurring billing invoice, and you bill them at designated intervals. Ideally, you will save the customer’s payment information on file, so the charges are automated.
Most businesses that offer memberships, subscriptions, and recurring invoicing also set up options for automatic payments. This requires saving customer credit card information which requires an authorization form. Learn more about credit card authorization forms.
How Much Does It Cost to Accept Recurring Payments?
Recurring payment processing fees are typically a small percentage of the transaction total. Each payment provider sets its credit card processing fees; some tack on monthly account fees.
For example, Square charges 3.5% plus 15 cents per recurring payment, so a $100 charge costs $3.65 in fees. With Square, that’s all you’ll pay because Square has no other account fees. In contrast, Stax and PaySimple both charge monthly fees for recurring payments—but both providers have lower per-transaction fees for accepting credit card payments.
You’ll also want to consider other payment processing services or perks that these providers offer. Value-added benefits, such as Square’s free business management suite or PaySimple’s event booking management features, might be the deciding factor. Read our guide on credit card processing fees.
Costs of Accepting Recurring Payments With Our Recommended Processors
Application | Monthly Account Fees | Invoice/ Recurring Payments Service Fee | Recurring Payments Transaction Fee | ACH Transaction Fee | |
---|---|---|---|---|---|
Virtual Terminal | $0 | $0 | Interchange plus 0.15% + 15 cents to 0.50% + 25 cents | 0.5% + 25 cents | |
Square Invoice | $0 | $0–$20 | 3.5% + 15 cents | 1% (minimum $1) | |
Payflow | $0 | $10–$40 | 3.49% + 49 cents | 0.75% capped at $5 (Braintree) | |
Stax Pay/ Stax Bill | $99/ From $199 | $0 | Interchange + 18 cents | Not disclosed | |
Wave platform | $0 | $0 | 2.9% + 60 cents (+ 0.5% for AmEx) | 1% ($1 minimum) | |
PaySimple Recurring Billing | $79.95 | $5 (for Card-on-file) | 2.54% | 1% + 30 cents | |
*Stripe charges a keyed-in processing fee of 3.4% + 30 cents per transaction for first-time recurring payments and card-on-file. |
Who Should Use Recurring Payments?
Invoice-based recurring payments are ideal for:
- Service providers: Lawn care, house cleaning, personal training, and childcare can process automatic repeat payments via single or batch invoices.
- Monthly tuition or lesson fees: Fitness clubs, music lesson providers, dance studios, and tutoring businesses can run invoices and automated payments on a monthly basis.
- Subscription services or club sales: Wine-of-the-month clubs and store loyalty programs can use recurring payments to automate monthly club sales or fees.
Online recurring payment solutions are ideal for:
- Subscription box businesses: Subscription box sellers use online websites and marketplaces to sell subscriptions, then automatically run recurring charges for subscribers before shipping scheduled boxes.
- E-learning academies: E-learning businesses make online course content and instruction accessible on an ongoing basis via an online checkout with scheduled recurring payments.
- Membership blogs with restricted content: Informational bloggers can manage access to members-only content using recurring membership payments.
- Online services: Recurring payments are what make all types of online services possible, including software as a service (SaaS), online advertising, gaming products, virtual service providers, and mobile apps.
If you’re selling anything online that auto-renews or requires periodic automatic payments, you’ll need a payment processor that can handle recurring transactions. The easier you make it for customers to pay you, the better.
Benefits of Recurring Payments
There are two huge benefits to setting up a recurring payment model for your business:
- Saves time: Instead of manually setting up invoices or calling customers for payment, automatic billing can save hours of your or your employees’ time every billing cycle.
- Offers predictable revenue: Membership and subscription models offer businesses a more stable revenue stream than ad hoc billing, as it’s easier to predict revenue when you know how much customers will pay in advance.
- Improves collection: Automated recurring billing creates an efficient collection process that results in lower late and missed customer payments. At the same time, it does not require additional manpower to manage collections which in turn translates to lower operation costs.
- Better allocation of human resources: By automating recurring payments, the cost spent on hiring and paying employees can be reallocated to areas of operation for increasing sales (i.e., customer-facing).
- Increases customer loyalty: Customers look for the convenience of a set-it-and-forget-it payment option, particularly for necessities or services they use consistently and would not want interrupted service on.
Frequently Asked Questions (FAQs)
These are some questions I often encounter about accepting recurring payments.
Recurring payments are multiple automated payments received by merchants at regular intervals. Customers provide merchants with a written authorization to save their card on file and pull funds from the customer’s bank according to the agreed amount and schedule.
To manage recurring billing, recurring payments, or automatic payments, you need a billing software or application that allows you to create invoices, set up a recurring billing schedule, and track the progress of each payment. You may also want to consider using a payment processor with a built-in recurring billing feature in order to efficiently manage transactions from a single platform.
The providers on our list are some of the best payment processors in the industry with native recurring management tools.
Recurring payments are automatically repeated transactions, so this payment method is most useful for memberships and subscriptions. Customers authorize the merchant to save their credit card information for future use. Examples of recurring transactions include online learning subscriptions like Coursera and even memberships to charitable organizations like UNICEF.
Automatic payments can be any type of transaction pre-authorized by a customer—meaning the customer has allowed the merchant to save their credit card information and customers only need to confirm their purchase to be charged for a transaction. Credit card holders often set up automatic payments to pay for their credit card bill.
Meanwhile, a recurring payment is a type of automatic payment method where the customer authorizes a merchant to charge the former’s bank at regular intervals, often for the same amount, such as that of monthly subscriptions and payment plans.
A recurring billing arrangement is when a billing invoice is set to be sent to customers at regular intervals. These digital invoices are also embedded with a checkout button where customers can proceed with making a payment and even sign up for automatic payments.
Bottom Line
Based on our evaluation, we recommend Helcim as the best overall recurring payment processor for most small businesses. Affordability and flexibility are the key reasons Helcim tops our list for the best recurring invoice payment provider. A free Helcim account includes card-on-file payments, invoicing software with automation tools, a sleek customer portal, and a mobile app to accept payments online or in person.