Hubspot CRM is a free CRM software that includes basic customer management functions. Its features include contact management, company insights, email scheduling, and more. In this article, we cover user reviews and pricing. Ready to get started with Hubspot CRM? Sign up for free.
Hubspot CRM Pricing
Hubspot CRM is a free product. It can accommodate 1 team and manage up to 100 contacts. It also includes lite versions of select features from HubSpot’s paid products, such as contact management, ticketing, form fields, and more. Fees for similar providers usually cost around $10-$40/month, while the more extensive ones cost around $50-$100/month.
Top Hubspot CRM Alternatives
B2B businesses needing a customizable, robust, and competitively-priced CRM with built-in phone
Robust CRM featuring agent workspaces with 360-degree customer views and detailed case management
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Ready to get started with Hubspot CRM? Sign up for free.
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What Hubspot CRM Does Well
Users who gave Hubspot CRM a positive review said that it has a user-friendly interface and organized communication tools. Some users also added that it has an efficient data and report delivery system.
“I love HubSpot because it correctly helps me the good stability of CRM in my company, it is very helpful that we have implemented it because it facilitates the interaction of our clients with each of our employees in charge of serving them. HubSpot is stable, it sends data and requirements reports to the client quickly and consecutively” — Genesis Ferrer
What Hubspot CRM Does Not Do Well
Users who gave Hubspot CRM a negative review complained about difficulties in accessing and navigating the software on mobile devices. Some also said that it lacks features for sending mass emails.
“While it allows the use of a regular Gmail account, the one downfall that I have found is that the confirmation email from the website slideout can only be sent from an email with a domain and is not supported on the free version. I didn’t think that it was a huge deal, but for that extra bit of allowing an automatic email to be sent I feel is a bit of a drawback.” — Dan Kreisher
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Hubspot CRM Features
Check out the list below of some of Hubspot CRM’s features:
- Unlimited Users
- Contact Management and Insights
- Company Record and Insights
- Documents and Forms
- Email Templates, Scheduling, and Tracking
- Live Chat, Chatbots, and Calls
- Tasks and Ticketing
- Facebook and Instagram Lead Ads
- Canned Snippets
- Reporting Dashboard
Hubspot CRM FAQ
Can HubSpot CRM organize records of business activities?
How does Hubspot CRM help its users in generating leads?
Here is a list of some of Hubspot CRM’s popular integrations:
- HubSpot Marketing
- HubSpot Sales
- Zoho Analytics