IBM WebSphere Commerce is a cloud-based ecommerce solution designed to help business-to-business (B2B) and business-to-consumer (B2C) organizations increase their online presence in multiplatform settings. Its features include email marketing, search engine optimization (SEO) management, customer relationship management (CRM) tool, and more.
In this article, we cover IBM WebSphere Commerce reviews and pricing. Ready to get started? Visit its website.
IBM WebSphere Commerce Pricing
IBM WebSphere Commerce pricing is currently not available on its website. Pricing for services similar to IBM WebSphere Commerce includes monthly fees that cost around $0 to $49 for basic features. More extensive packages can cost around $199 to $5,995 per month. Interested users may contact IBM WebSphere Commerce’s sales team to request a quote.
Ready to get started with IBM WebSphere Commerce? Visit its website.
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Summary of Positive IBM WebSphere Commerce Reviews
Users who gave IBM WebSphere Commerce a positive review like its user-friendly interface and robust set of features. They also noted that since it is cloud-based, its console can be conveniently accessed from a variety of systems and devices.
One user who gave IBM WebSphere Commerce a positive review on G2 said that he likes its simplicity and how it effectively streamlined his company’s selling and marketing requirements. He also shared that its artificial intelligence (AI) tools provided quick solutions for his store’s and his customers’ requirements. Lastly, he appreciates the software’s efficient contract pricing, catalog filtering, and extended site model.
Summary of Negative IBM WebSphere Commerce Reviews
Users who gave IBM WebSphere Commerce a negative review said that its pricing is quite steep. Some complained about the poor quality of its customer support.
One user who gave IBM WebSphere Commerce a negative review on Gartner complained about occasional bugs that often interfere with their business and cause customers to become irate. He also mentioned that it is way too expensive. Lastly, he complained that the technical support team is unresponsive.
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IBM WebSphere Commerce Features
Check out the list below of some of IBM WebSphere Commerce’s features:
- CRM
- Inventory management
- Channel management
- Web content management
- Corporate social responsibility (CSR) capabilities
- SEO management
- Advanced site and search navigation
- And more
IBM WebSphere Commerce FAQs
What are some of the support resources that IBM WebSphere Commerce provides?
IBM WebSphere Commerce maintains an active community of users. It also provides analyst reports, brochures, data sheets, case studies, white papers, assessments, and videos to help users navigate through the platform.
Does IBM WebSphere Commerce integrate with a tax calculation system?
Users can integrate IBM WebSphere Commerce with a third-party tax service provider of their choice. All they have to do is to use the available tax integration extension points to create any extensions to enable their third-party tax calculation system to work with WebSphere Commerce.
Popular Integrations
Here is a list of some of IBM WebSphere Commerce’s popular integrations:
- Apple Pay
- IBM Web Content Manager
- IBM Tealeaf Customer Experience
- IBM Digital Analytics
- IBM Enterprise Marketing Management
- Universal Behavior Exchange
- Sterling Order Management
IBM WebSphere Commerce Alternatives
Have you read these IBM WebSphere Commerce reviews and are still not sure if it’s the right fit for you? Read our reviews of all top eCommerce software providers.
Chris Devers
Review SourceOrganic
What surprised most was the performance and analysis in the cloud, a really impressive performance that makes it one of the best products on the market. The IBM marketing team really stepped up and has grown very well. AI is the next big step that we cannot wait to use with CLOUD.
Data collection is usually somewhat slow and lacking in connectivity, so sometimes it has to be restarted to function properly.
It would be a great addition for medium-sized companies, to which it fulfills all the tasks in charge of the size it needs if it is not so large. It has a renowned brand to support its proper functioning and trust by new customers.
Its implementation had as its main objective the monitoring of the Websphere MQ application server and to monitor our database in more detail, to provide better functionality that is much easier to user.