2019 iCIMS Recruit Reviews, Pricing & Popular Alternatives

Item: iCIMS Recruit
Rating: 3.2

By Mark Calatrava on April 3, 2019 | Recruitment Software Reviews, Reviews

Average Rating 3.2 3.2 from 4 ratings

iCIMS Recruit is a cloud-based recruitment software that provides functionalities for talent acquisition, onboarding, and communication with candidates. It has a configurable applicant tracking system that allows users to track candidates in one platform. In this article, we cover iCIMS Recruit reviews. Ready to get started? View the demo.

Visit iCIMS Recruit

Summary of Positive iCIMS Recruit Reviews

Users who gave iCIMS Recruit a positive review said that it helps them easily track applicants’ profiles. Others mentioned that the customizable fields and reporting features are great, while some like that they have a huge database of applicants in one platform.

One user who left a positive review on G2 Crowd said that it allows him to easily look for and review candidates’ resumes. He also likes that it automatically sends job updates to candidates through email.

Summary of Negative iCIMS Recruit Reviews

Users who gave iCIMS Recruit a negative review noted that it has a slow and unresponsive customer service team. Some mentioned that it is more expensive than similar software, while others complained about the complicated user interface.

One user who left a negative review on Software Advice said that it takes a long time for its customer support to respond to his queries. He also mentioned that the reporting system is not as comprehensive as he would like it to be.

iCIMS Recruit Pricing

The iCIMS Recruit pricing scheme isn’t published on its website. However, according to a third-party site, the software costs anywhere from $6,000 to $140,000 per year, depending on the number of employees. Interested users may contact iCIMS Recruit’s sales team for a quotation.

Ready to get started with iCIMS Recruit? View the demo.

Visit iCIMS Recruit

Top Recruitment Software 2019

	ZipRecruiter	Indeed	Fiverr
	4.4	4	3.8
Best For	Automatic posting to 100+ job boards; applicant tracking and searchable database of 12 million resumes	Posting to 250 million job seekers; searchable resume database	Hiring freelancers and contractors for specific projects
Pricing	Starts at $249 per month	Starts at $0 per day	Starts at $5 per project
	Read Reviews	Read Reviews	Read Reviews

Top Recruitment Software Pick from Fit Small Business

7 Best Recruitment Software Options: Recruitment software is used to help businesses find top talent by posting to job boards and keeping track of applicant resumes. In this guide, we looked at low-cost providers with easy-to-use software and all the basic features a small business might need for recruiting — like the ability to post to job boards and keep track of job seekers who have applied.

iCIMS Recruit Features

Check out the list below of some of iCIMS Recruit’s features:

Applicant tracking system
Reporting and metrics
Social recruiting
Job board posting
Employee referral program

iCIMS Recruit FAQs

Can iCIMS Recruit integrate with other HR systems that my company uses?

Yes, iCIMS Recruit can integrate with other HR platforms that your company uses.

Can all of my existing resumes be migrated to iCIMS Recruit?

Yes, iCIMS Recruit will assist you with the migration of your existing resumes into the iCIMS Recruit platform.

iCIMS Recruit Alternatives

Have you read these iCIMS Recruit reviews and are still not sure if it’s the right fit for you? Read our reviews of all top recruitment software.

View Top Competitors

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Reviews (4)
Disclaimer: Reviews on FitSmallBusiness.com are the product of independent research by our writers, researchers, and editorial team. User reviews and comments are contributions from independent users not affiliated with FitSmallBusiness.com's editorial team. Banks, issuers, credit card companies, and other product & service providers are not responsible for any content posted on FitSmallBusiness.com. As such, they do not endorse or guarantee any posted comments or reviews. Post Your Review

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Gregg Fiorentino
6 Reviews
32 Points
2 Screenshots
1 Answer

Review SourceOrganic
June 27, 2019 at 2:53 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the software or service do well?
iCIMS is a robust Applicant Tracking System that is able to provide organizations with all the tools necessary to engage, attract and on-board new hires into your organization. They have an endless amount of reporting and customization available within the product.
What does the software or service not do well?
They have been a little behind the times addressing how applicants are finding jobs and how they want to apply to them. They are making strides in addressing this with acquisitions and new integrations. Some customers may jump ship to other ATS’s who have embraced these changes quicker if the pricing is better. iCIMS is not cheap but, it is competitive with the big players in this space.
What do you wish you had known about the software or service before using?
My best advise for anyone vetting an ATS is to know your process and identify the core aspects of that process that you must have in order to feel comfortable with that software. Think about all things you want your ATS to interact with and how your want your processes to unfold in the system.
Have you used a competitor to the software or service? If so, how does it compare?
I cannot compare to other competitors since we have only used iCIMS in the recent past. We may explore other ATS’s later this year as we are in the final year of our agreement.
Review SourceOrganic
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Michael Reygaert,MS,SHRM-CP
1 Review
10 Points
1 Screenshot
0 Answers
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
January 4, 2018 at 4:37 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
Overall, iCIMS does an outstanding job with their entire platform making it very user friendly for clients to use. Also, their customer service is phenomenal and they are very responsive when you reach out – I’ve never had such a good experience working with a vendor. When you reach out to their client support line, they respond within minutes and even follow-up with a recap of the call and the solution provided via email for your records – I love this!
What does the company not do well?
If I had one suggestion for iCIMS to improve, it would be to make the reporting side of their platform easier to navigate as you really have to ingrain yourself in the platform and reporting features to fully understand how it is all interconnected and how it effects reporting. Many times, I have had to ask the client support line for help in creating a customized report because it wasn’t something easy enough for us to do on our own within input from iCIMS as reporting comes from so many different areas of the platform.
What about the company do you wish you had known before purchasing?
To our surprise, we are blown away by the service provided by iCIMS in a good way. Although we had a general idea upfront from our interactions with them, it did not show how great they really are to clients on an ongoing basis. iCIMS is a must have for any HR department looking for an applicant tracking system.
Review SourceOrganic
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Tina (Zebarth) Sivilli
1 Review
10 Points
0 Screenshots
0 Answers
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
December 19, 2017 at 3:01 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. ICIMS is highly configurable and allows for custom fields to be added. Additionally, ICIMS provides a foldering system that allows you to organize your jobs, but locations, manager, etc.
ICIMS has a great reporting feature that is also highly customizable. Its a little complicated to use, but customer service can help you compose a basic report and add in all of the other fields you’d like to see.
The ICIMS product also offers a library for requisitions, which provides easy reference to common labor categories or descriptions that you often use. It allows for copy and edit of existing requisitions to quickly open a new position.
Email tracking through ICIMS is easy to use, and tracks both your outgoing and incoming emails. This creates a great historical record to get a status of what happened years back with candidates.
They do a great job with training modules that you can revisit at any point. They also have printable help guides.
What does the company not do well?
ICIMS doesn’t have a direct feed to Indeed.com, posted positions may take up to 4 days to show on the indeed system. ICIMS also doesn’t direct feed to any of the unemployment websites, which makes you non-compliant for AAP/OFCCP unless you manually repost all of your positions to those website.
Requisitions are very difficult to post in ICIMS with the primary issue being a consistent font. Once you edit or copy a requisition, there were multiple fonts, even after editing and revising would often appear unprofessional in the postings. They do have functionality that they added that has improved this, but it is still a huge time waster and an issue.
Screening questions don’t actually screen out applicants, instead you have to mire through lots of applicants to see that they don’t meet minimum qualifications. Closing out candidates in ICIMS is a nightmare. You have to close them out against the requisition, and again as a candidate. These two separate profiles never quite come together for ICIMS.
Also, while they have lots of functionality, you will be nickeled and dimed for social media and most new updates. There is a cost to add new recruiters, but hiring managers were unlimited, but have very limited access.
Customer service is hit or miss. Some are great, and some are terrible….
What about the company do you wish you had known before purchasing?
If I knew the flaws in the system, it would allow me to plan for more manpower to post jobs and update our website for AAP/OFCCP compliance.
I also wish I knew that the company would not automatically update forms when the laws changed, or new documentation was required.
Prior to an update, the system would have errors, and candidates couldn’t complete an application. The system works, it is just clunky, expensive and has very poor customer service.
Review SourceOrganic
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Jeanette Vanstrom
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
December 18, 2017 at 8:46 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
Very friendly when you are able to get a hold of them. They do respond to help tickets via email very fast which is nice but at times it does not solve the issue and would be much easier to just be able to call someone.
What does the company not do well?
We hire a lot of seasonal workers each year. We have expressed our need for an easier way to process “re-hires” but so far any changes made towards making it easier for re-hires has not helped my company’s situation.
What about the company do you wish you had known before purchasing?
We were told after our 3rd year that the re-hire process would be considered, so far we have not seen any helpful changes with that.
Review SourceOrganic
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