iCloud is Apple’s cloud computing and cloud storage solution that allows users to store, manage, and share their files via iCloud.com and across iOS mobile devices and computers. It can handle documents, photos, videos, apps, and more. We compiled user reviews from around the web and determined that iCloud has a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
iCloud Customer Reviews
Ease of Use: Average
Customer Service: Good
Summary of User Reviews
What iCloud does well:
Users who left a positive review of iCloud like that it syncs all of their files across all of their Apple devices. A lot of them are also pleased that they can easily upgrade from one Apple unit to another and have all of their files synced with little to no effort.
What iCloud does not do well:
Users who left a negative review of iCloud said that its interface is not as user friendly as the other Apple products. Some of them also feel that its pricing for additional storage can be more expensive compared to other similar software.
Most Helpful Positive User Review
A user who gave iCloud a positive review on G2 Crowd said that she loves that she can access her files and settings from all of her devices. She specifically finds it very convenient that iCloud makes it possible for her to respond to her text messages and edit her calendar from both her iPhone and Mac. It also lets her access on her phone whatever open tabs she has on her Safari browser.
Most Helpful Negative User Review
One user who left a review of iCloud on G2 Crowd said that she loves all of her Apple devices — iPad, iPhone, and MacBook — because of their user-friendly interface, but that doesn’t seem to be the case with iCloud because she can’t quite figure out how to use it. Since she’s having trouble with the system, she feels that it interferes with her ability to use it and can’t turn it into something that’s useful to her on a personal or professional level.
iCloud User Reviews from Around the Web
Here are a few other resources for finding helpful iCloud customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average Rating as of November 16, 2017
iCloud offers 5GB of free storage. For users who need more than that, they offer a monthly subscription — 50GB costs $0.99, 200GB costs $2.99, and 2TB costs $9.99. The 200GB and 2TB plans can be shared with up to six of the user’s family members.
iCloud includes the following features and functionalities:
- iCloud Drive and Files app
- iCloud Photo Library
- iCloud Backup and Restore
- iCloud Sync