Infor EAM is a computer maintenance management solution (CMMS) designed for different industries such as manufacturing, healthcare, government organizations, and more. It features asset management, sustainable solutions, and scheduled maintenance. We compiled user reviews from around the web and determined that Infor EAM has mainly positive reviews. We also compared the most common pricing options available.
Infor EAM Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What Infor EAM does well:
According to the positive reviews online, users like Infor EAM because it has many features that their businesses can use. Others like how the software retains records for annual audits. Some users like the organized user interface.
What Infor EAM does not do well:
Users who gave Infor EAM negative reviews online said they think that the application is too expensive compared to its competitors with the same features. Others complained that they had issues with support and technical repairs. Some users say that the software can be difficult to navigate.
Most Helpful Positive User Review
According to a user who gave Infor EAM positive feedback on Software Advice, the software offers many features that his business uses for asset management and inventory control. He likes the record retention feature because it lets him aggregate all the data for his yearly audit.
Most Helpful Negative User Review
According to a user who gave Infor EAM negative feedback on Software Advice, he finds it difficult to find technicians who are available when reports need to be set up or when issues within the software arise. He wishes that Infor EAM will provide them with a technician or a third party service that can help with the issues he encounters.
Infor EAM Pricing
A third party source says Inform EAM pricing starts at $11,520 per concurrent user and $3,840 per named user. Concurrent users shares the software with others while a named user has exclusive access. A hosted ASP costs $504 per named user per year. SaaS costs $588 per named and $1,764 per concurrent user per year.
Some of Infor EAM features include:
- Asset tracking
- Budget management
- Call center
- Configuration manager
- Inbox and scorecard with KPIs
- Inspection management
- Materials management
- Project management
- Purchasing management
- Upload utility
- Work management
- And more
Interested users may contact Infor EAM for a pricing quote.