Disclaimer: Informz has changed its name to Higher Logic. To view the updated review, please click here.
Informz is a cloud-based solution for email marketing, marketing automation, and social media management. It can be integrated with Salesforce, MemberSuite, Personify, and more. We compiled user reviews from around the web and found that Informz has generally positive ratings. We also compared the most popular pricing options for small business owners.
Informz Customer Reviews
Ease of Use: Average
Customer Service: Excellent
Pricing: Not Published
Informz does not publish their rates on their website. However, based on aggregated information from a third party site, Informz appears to be at the higher price range compared to its competitors. It offers three types of products: Email Marketing, Marketing Automation, and Social Media Management.
Informz Email Marketing features an HTML-free designer, increased deliverability, reporting tools, and database source integrations including Salesforce, iMIS20, MemberSuite, and more.
Informz Socializer, its social media management software, allows users to post on social media, monitor each of their accounts’ performance, engage with their audience, and generate reports — all from a single dashboard.
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Summary of User Reviews
What Informz does well:
Users who gave Informz a positive review are impressed with the company’s exceptional customer support. Reviewers mentioned that they were provided with dedicated advisors who are very knowledgeable and helpful. Great integration with database sources was also cited.
What Informz does not do well:
There aren’t a lot of negative reviews about Informz, but some users mentioned that they find the pricing a bit high, that the learning curve is steep, and that the loading time can be slow sometimes.
Most Helpful Positive User Review
One user who gave Informz a positive review on G2 Crowd said that he has been using the software for six years and still loves it. He praised the customer support team for being very service oriented. He mentioned that when he has suggestions on how to improve the software, they sometimes just magically appear in upgraded versions. He’s also happy that his database is seamlessly integrated with Informz, even when they had to do updates with their database.
Most Helpful Negative User Review
One user who gave Informz a review on Software Advice said that she had a really rough time learning how to use the software because of its numerous robust features. However, she mentioned that her dedicated advisor has always been extremely helpful and is always on top of answering her questions and straightening things out in her account.
Other Informz User Reviews from Around the Web
Here are a few other resources for finding helpful Informz customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of October 20, 2017|