InMoment offers customer experience and business intelligence tools that enable users to collect feedback and turn it into strategies that drive engagement. Its Experience Intelligence (XI) Platform includes a Customer Experience Cloud solution for analyzing client data and more. In this article, we cover InMoment reviews. Ready to get started? Book a demo.
The InMoment pricing details are not published on its website. However, software similar to it have fees that range from $20 to more than $200 per month depending on the features included. Interested users may contact its sales team to request pricing information.
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Summary of InMoment Reviews
As of the date that this article was written (May 15, 2019), there are no up-to-date InMoment reviews online. If you are a past or current InMoment customer, leave a review to help other business owners who are deciding whether or not to use the software.
Check out the list below of some of InMoment’s features:
- A/B testing
- Action planning tools
- Advanced analytics
- Case management and alerts
- Dashboards and reporting
- And more
Can InMoment collect customer feedback from social media channels?
Yes, it can. InMoment’s Customer Experience Cloud can gather client feedback across any channel.
Will it allow me to send targeted surveys to specific customers?
InMoment’s platform includes configurable triggers that allow you to choose your survey recipients.
Here is a list of some of InMoment’s popular integrations:
- CRM apps
Have you read these InMoment reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer experience software or check out one of these three InMoment competitors.