Inmotion is a web hosting provider for small businesses. We compiled Inmotion reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
Inmotion Customer Reviews
Summary of Inmotion Customer Reviews
We scoured hundreds of reviews and found that Inmotion has mainly positive ratings. Here’s what we found:
What Inmotion does well:
Users who recommend Inmotion said that they liked the service’s affordability, ease of use and great customer support. A lot of users also mentioned the great website performance when using Inmotion as their web hosting provider. They also liked that Inmotion uses cPanel which lets them navigate through their websites easily.
What Inmotion does not do well:
Users who left negative reviews mentioned that they experienced outages and downtime on their sites while hosting it with Inmotion. Some users also complained about the faulty email service that goes with the web hosting subscription.
Most Helpful Positive Review
A user who left a positive comment on the web hosting review site, Who Is Hosting This, said that they have been using Inmotion for several years and their website has experienced almost zero downtime and Inmotion has great customer service. She mentioned that the 24/7 live chat has been a great feature and that the service representatives have always been knowledgeable in explaining solutions that can easily be understood by inexperienced users.
Most Helpful Negative Review
A user who left a negative review in Who Is Hosting This said that he has experienced numerous issues with slow servers and had no idea most of the time when they will be fixed. He mentioned that Inmotion’s customer support is almost impossible to reach and call wait times often exceed 30 minutes. At the time of leaving his review, the user said that he was hosting a number of business websites with Inmotion but was planning to switch to another hosting provider already because of the poor service.
Inmotion Reviews From Users Around the Web
Here are a few other resources for finding helpful Inmotion reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 23, 2017|
Inmotion has three subscription options suited for small businesses ranging from $4.89 to $13.29 per month depending on the type of plan and duration of contract. The main differences between the plans are the number of MySQL & PostgreSQL Databases, websites supported and parked domains.
|Pricing for a 6-month contract|
|Pricing for a 12-month contract|
|Pricing for a 24-month contract|
|MySQL & PostgreSQL Databases|
All three plans come with unlimited disk space, email accounts & storage, free domain registration or transfer, data backups and malware protection.
The three plans also include 24/7/365 US-based customer support.
Best Pricing For Small Businesses
For businesses with only one or two websites that need hosting, the Launch Plan can be a good option because it already includes all the fundamental features needed in a web hosting service provider. However, if you think that you’ll be increasing your websites in the future, we recommend the Power Plan as it gives the most value for money and is only priced higher than the Launch Plan by a couple of dollars.