InsightSquared is a business analytics suite that enables users to view the most important aspects of their business, including marketing, sales, customer service, and human resource management. It also offers in-depth sales reports, such as pipeline analysis combined with staffing milestones and successes, to help business owners create better sales strategies and increase their returns on investment. In this article, we cover user reviews. Ready to try InsightSquared? Get a free trial.
What InsightSquared Does Well
Users who gave InsightSquared a positive review said that it allows them to make better business decisions based on sales-driven and CRM-focused data that they would not notice when using other platforms. Others are most impressed with the customer support they receive after purchasing the software, saying that their service manager helps them achieve their company’s goals.
“InsightSquared does a great job of telling the story within the pipeline. It looks at the metrics that aren’t easy to see, like momentum, time in stages, coverage ratios, etc. The raw pipeline data is easy to see in Salesforce. The story that hides in the details is what I wanted to see and understand. InsightSquared has been a great tool for that.”
– Brian Neibaur
What InsightSquared Does Not Do Well
Users who gave InsightSquared a negative review said that it had some glitches at first, but those were immediately fixed after having made a few internal changes. Others wish that the platform could implement the same naming convention as the one used in Salesforce so as not to confuse their users.
“The naming convention is a bit confusing — if it could follow Salesforce’s naming convention, I think pulling reports would be a bit easier. There’s also some backend customization that you have to rely on support to help you with. Overall, it’s learnable.”
– Sarah Mayer
InsightSquared has three subscription options, but they don’t publish their pricing online. According to third-party sites, prices range from $65 to $95 per user, per month. The main differences between the plans are custom configurations, collation of data from multiple sources, and level of customer support.
Ready to try out InsightSquared? Get a free trial.
Check out the list below of some of InsightSquared’s features:
- Sales Forecasting
- Customer Case Management
- Sales Rep KPI Analysis
- Customer Rep KPI Analysis
- Daily Lead Generation Reports
- Marketing Campaign Analysis
- Revenue and Expenses Reports
Who uses InsightSquared?
What mobile devices does InsightSquared support?
Here is a list of some of InsightSquared’s popular integrations: