Inso provides offshore call center services including inbound and outbound calls and virtual assistance. It also offers back office support services such as sales order processing, data entry, appointment scheduling, and more. In this article, we cover Inso reviews and pricing. Ready to get started? Visit its website.
Summary of Inso Reviews
As of March 2019, there are no Inso reviews available online. If you are a past or current Inso customer, leave a review to help others who are deciding whether or not to use the service.
Inso pricing depends on four options: Hourly Rate (starts at $11/agent/hour), Per-Minute Rate (starts at 50 cents per minute), Hybrid Plan (customized), and Performance-Based (customized). Interested clients may contact its support team to request for a detailed pricing quotation.
Ready to get started with Inso? Visit its website.
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Check out the list below of some of Inso’s features:
- Phone answering
- Email support
- Chat support
- Virtual assistant
- Data entry
- Order purchasing
- Appointment scheduling
Can clients monitor the performance of their Inso call center agents?
Inso has a quality assurance team that monitors the agents’ individual performance. Calls are evaluated in a 1:3 ratio to ensure that all campaign objectives are met. Evaluation reports are sent to the floor manager who may call on the trainer if call requirements aren’t met.
What types of industries can Inso accommodate?
Inso has been servicing the following industries: legal, real estate, finance, retail, government, insurance, health, education, and more.
Where are Inso virtual assistants located?
Inso employs virtual assistants who based in the Philippines and India. All representatives can speak English.