InStream is a simple pay-as-you-go CRM solution that helps users manage their contacts, automate sales, and keep track of their tasks, all in a single platform. We compiled InStream reviews from around the web and found that it has mainly positive ratings. We also shared the subscription options available for small businesses.
Pricing & Features
Summary of InStream User Reviews
What InStream does well:
Users who recommended InStream said that the platform has an efficient and organized layout, helping them easily manage their contacts — especially businesses with a large number of contacts in their directory. They also said that the app is very simple and easy to use.
What InStream does not do well:
Users who gave InStream negative reviews said that they experienced bugs with the early versions of the software. It is notable, however, that most users expressed satisfaction with the product, saying they don’t have complaints about InStream at all.
Most Helpful Positive User Review:
A user who left a positive review on G2 Crowd said that InStream has a clear logic to it, which is helpful in enabling them to categorize their clients. She said that the system is continuously growing and the InStream staff is always eager to help users out all the time. She also said that the system is constantly improving and evolving — addressing concerns they raised to customer support before.
Most Helpful Negative User Review:
A user who left a negative review on G2 Crowd said that the only complaint he has is the loading time of relationship lists. Other than that, he said that the platform works perfectly fine.
InStream has four subscription plans which cost $6/user/month for the Freelancer Plan, $10/user/month for the Basic Plan, $19/user/month for the Business Plan, and $29/user/month for the Premium Plan. The main differences between the plans are the number of contacts, allocation for tasks lists, data storage, and level of customer support.
All plans employ a pay-as-you-go scheme that can be upgraded or downgraded anytime, no long-term contracts, and provides new users with a 14-day free trial.
Check out the list below of some of InStream’s features.
- Lead and Pipeline Management: enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Contact Management: lets users organize a directory of all their business contacts including their profile and contact information.
- Task Management: allows users to track the progress of their various tasks and projects.
- Task Reminders and Notifications: automatically prompts users to follow-up on a lead based on the level of their interaction with a potential customer or client.
- Sales Reporting: lets users analyze and predict sales growth within an identified timeframe based on their average business performance.
- Importation and Exportation of Data: allows users to download data to and from the app such as contact and business information of leads, various files, sales reports, among others.
- Third Party Integrations: lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media, landing page builder programs, among others.
Useful InStream Resources
What is CRM Software? — In this guide, we answer questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
InStream Overview Video
This video provides a quick background on how businesses use InStream to improve their customer relations activities.
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of InStream ’s popular integrations.