iSolved HCM is a cloud-based all-around HR software. It offers solutions for human resource management, payroll, time tracking, benefits, and compliance. We compiled available reviews from around the web and found that iSolved HCM has a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
iSolved HCM Customer Reviews
Ease of Use: Good
Customer Service: Fair
Summary of iSolved HCM Reviews
What iSolved HCM does well:
There weren’t a lot of reviews online, but users who gave iSolved HCM a positive review said they enjoy having everything they need for their HR management tools all in one place, making them easily accessible.
What iSolved HCM does not do well:
Users who gave iSolved HCM negative reviews mentioned that it has a steep learning curve, requires too many password changes, and that customer service isn’t very good. Reviews on customer service are mixed, but some found themselves being put on hold for too long or not given helpful responses.
Most Helpful Positive User Review
A positive reviewer from the site Capterra said that at first, the software can be a bit overwhelming. There are a lot of options to choose from, but once he took the time to learn what those options were, it became very easy to use. He enjoys having his benefit information, paycheck information, and timecard information all in one place. He said employee HR relations is streamlined into one program and is available for any staff member to check. He thinks that it’s very convenient compared to going through multiple channels or platforms.
Most Helpful Negative User Review
A reviewer from Software Advice said that the performance of the system when they process their payroll is horrible due to the system crashing. He thinks customer service doesn’t seem to be as concerned about their problems as they should be. He said it’s hard to even get a representative to respond to requests for support, unless he’s aggressive about it.
Other iSolved HCM Reviews From Users Around the Web
Here are a few other resources for finding helpful iSolved HCM reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Oct 11, 2017|
iSolved HCM Pricing
iSolved HCM pricing is not readily available on the website. A third party site states that pricing starts at $8 per month (per user) for small businesses and companies with up to 75 employees. That package includes human resources, payroll, and compliance.
Users can get iSolved HCM through certified partners, or payroll systems such as SBS Payroll and Dominion Payroll. The company took this approach to allow users to keep the local service they prefer and still enjoy what iSolved HCM has to offer.
Tools within the software are as follows:
- Applicant Tracking
- Human Resources
- Time & Attendance
- Benefits Enrollment
- ACA Compliance
- iSolved GO (for mobile)