iSupport offers information technology (IT) help desk and service delivery solutions that enable users to automate their processes and provide multichannel support to their customers. Its features include incident management, powerful workflow rules, asset monitoring, and more. In this article, we cover iSupport reviews and pricing. Ready to get started? View the demo.
iSupport pricing details are not published on its website. However, similar software with basic functionalities cost anywhere from $0 to $25 per month while the more extensive ones cost around $150 to $300 or more per month. Interested users may contact its sales team to request a customized quotation.
Ready to get started with iSupport? View the demo.
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Summary of iSupport Reviews
As of March 2019, there are no up-to-date iSupport reviews online. If you are a past or current iSupport customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of iSupport’s features:
- Asset monitoring
- Customer chat and customizable customer support portals
- Knowledge and survey management
- Incident, problem, and change management
- Real-time and scheduled reporting
- Workflow rules
Can I access iSupport on mobile devices?
You can access iSupport on tablet devices, iOS and Android smartphones, and wireless application protocol (WAP) phones.
What is the difference between iSupport’s Incident Management and Service Desk editions?
iSupport’s Incident Management and Service Desk editions have the same functionality of automating help desk and service delivery processes. However, its Service Desk edition includes additional features, such as purchase request capabilities and problem, opportunity, and change management among others.
Here is a list of some of iSupport’s popular integrations: