Jackson Hewitt offers online tax filing services in the United States. Its features include tax refund processing, tax calculators, online support, and more. In this article, we cover user reviews and pricing. Ready to get started with Jackson Hewitt? Sign up for free.
What Jackson Hewitt Does Well
Users who gave Jackson Hewitt a positive review said that they were able to process tax filing transactions quickly. Some also mentioned that the customer support team was knowledgable and helpful.
One user who gave Jackson Hewitt a positive review on Best Company said that filing taxes in one of Jackson Hewitt’s offices was a smooth and efficient process. He also added that their representatives were friendly, professional, and organized.
What Jackson Hewitt Does Not Do Well
Users who gave Jackson Hewitt a negative review said that they encountered inconsistencies with their tax refund pre-qualification results.
One user who gave Jackson Hewitt a negative review on Consumer Affairs mentioned that he was still charged for processing his tax refund advance despite his application being denied.
Jackson Hewitt Pricing
Jackson Hewitt has a free option and two paid plans that range from $69.95 to $109.95 + $36.95 per state filed. The main differences between the plans include the amount of taxable income, number of dependents, types of deductions, employment status, and investments.
|Free (for simple returns)|
|For families and retirees|
|For complex returns|
Ready to get started with Jackson Hewitt? Sign up for free.
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Jackson Hewitt Features
Check out the list below of some of Jackson Hewitt’s features:
- Online Tax Filing
- Tax Refund Processing
- Refund Advance
- Tax Calculators
- MyJH (Customer Online Account)
- Unlimited Online Support
Jackson Hewitt FAQ
Can Jackson Hewitt users check the status of their refund with the IRS?
No. For security reasons, Jackson Hewitt cannot check refund statuses with the IRS. Alternatively, users can go to the IRS website directly to check their refund status after providing necessary information.
Can Jackson Hewitt users calculate their taxes on their own?
Yes. Jackson Hewitt users can use the tax calculators to estimate federal income tax, earned income tax credit (EITC), estate tax liability, and self-employment tax.