Jive is a cloud-hosted voice-over-internet-protocol (VoIP) service for small to large businesses. It features voice call management solutions, such as call routing and forwarding, online private branch exchange (PBX) controls, call queuing, conference bridges, toll-free numbers, and more. In this article, we cover Jive reviews and pricing. Ready to get started? Visit its website.
Summary of Positive Jive Reviews
Users who gave Jive a positive review like that its basic tier provides plenty of features that small businesses can utilize. Others highlighted its stellar customer service, saying that its support team is knowledgeable and helpful.
“Its basic level or service has more features than we need. It offered many free handsets when we signed up for service, and the phones are excellent. I have personally had a very good experience with its setup helpers and, several times, I have called to add another feature ― added a paging loudspeaker and set up a conference line for us to host calls ― or had a question, and I found them to be very helpful.”
— Dan Hyland
Summary of Negative Jive Reviews
Users who gave Jive a negative review dislike that it does not offer support through short message service (SMS), although they noted that this is a minor issue. Others pointed out that it works only with a specific list of routers
One user who gave Jive a negative review on G2 Crowd said they had to switch routers because their old one was not on the system’s approved router list. He added that he was not informed of this limitation when his company had signed up.
The Jive pricing scheme includes a monthly plan that has five tiers, where fees depend on the number of users. It is offered as a month-to-month plan to businesses that have one to 99 users ($19.95 to $29.95/user/month) or as a long-term contract for those who have more than 100 users (custom priced).
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Ready to get started with Jive? Visit its website.
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Check out the list below of some of Jive’s features:
- Call routing and forwarding
- Online PBX controls
- Conference bridges
- Toll-free numbers
- Call queues
- Custom greetings
In which countries are Jive’s services available?
Jive caters to companies in the United States, Canada, Mexico, and Brazil.
Is Jive accessible through mobile devices?
Jive may be accessed through iOS- and Android-powered mobile devices.
Here is a list of some of Jive’s popular integrations: