JivoChat is a live chat software and business messenger that enables users to communicate with their website visitors across multiple channels including website chat, email, Facebook, and Viber. It also features a translator, chat transcripts, and file transfer. This article covers JivoChat reviews and pricing. Ready to get started? Sign up for free.
JivoChat pricing varies based on two plans: Basic ($0) and Professional ($45/month). The main difference between the plans is access to premium features like smart triggers, canned responses, and real-time visitors monitoring. Both plans include 30 agents. Each additional agent for the Professional plan costs $4.50/month if billed monthly and $3/month if billed annually.
*JivoChat also offers quarterly, semi-annual, and biannual payment options. All plans (except for monthly plan) are billed in full at the start of every billing cycle.
Interested parties may check JivoChat’s website for more details on its pricing and plans.
Ready to get started with JivoChat? Sign up for free.
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Summary of Positive JivoChat Reviews
Users who gave positive JivoChat reviews love that it has a free plan and that it is easy to use. Some shared that they had a great experience using the software and that their conversion rate is gradually being boosted using the tool. Others commended some of its features such as the callback functionality.
One user who gave JivoChat a positive review on Capterra said that the platform is very intuitive. He also shared that it offers great integrations and features that make the tool very helpful. He especially liked the callback feature, saying it enables him to add his business phone as caller id and receive calls on the app.
Summary of Negative JivoChat Reviews
As of the date this article was written (Sept. 26, 2019), there are very few negative JivoChat reviews online. Some users suggested that the software’s customization needs to offer more options such as widgets to make it more adaptive depending on the business. Others mentioned that its analytics reports need improvement.
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Check out the list below of some of JivoChat’s features:
- Detailed visitor information
- Automatic triggers
- Typing insight
- Real-time visitor monitoring
- File transfer
- Chat transcripts
- And more
Can I utilize JivoChat on multiple websites?
Yes. Users can install and utilize JivoChat on unlimited websites at no extra cost.
Does JivoChat provide chat agents?
No. The company only provides the software for your agents to use.
What payment methods does JivoChat accept?
JivoChat accepts PayPal and credit card payments.
Here is a list of some of JivoChat’s popular integrations: