JobScore Review: Is It the Right Applicant Tracking Software for You?
This article is part of a larger series on Hiring.
JobScore is a cloud-based recruitment platform that includes a career page builder, auto-posting to job boards, social-media recruiting, employee referral support and collaboration and compliance tools. Its free plan has basic applicant tracking features and allows posting one job at a time. JobScore’s paid plans start at $149 per month for five open jobs, but a monthly subscription of $449 is required to use its advanced features (you get a 33% discount on those prices if you pay annually).
What We Like
- Intuitive and simple dashboard
- Free plan already has strong features
- Reward referral program for employees
- Advanced features are available only for most expensive plans
- Lacks 24/7 support
- No phone support for lower plans
- Plans and Pricing
- Free: Only for one job post
- Start: $149 per month (monthly billing) or $99 (annual billing); 5 open jobs
- Scale: $449 per month (monthly billing) or $299 (annual billing); 10 open jobs
- Features: Unlimited users, career page builder, resume parsing, email templates, calendar integrations, additional click-through legal requirements
- Customer Support: Chat, email and phone (for Scale and Enterprise plans)
What We Recommend JobScore For
JobScore has efficient applicant tracking and recruiting tools. Its free plans can help companies reach an unlimited number of applicants through its one-click job posting to free and paid job boards and referral programs. Users can also review and sort candidates, respond in bulk, and, in the more expensive paid plans, enjoy premium features.
In short, JobScore is best for:
- Small businesses and recruiters with a few jobs open at a time: JobScore’s most affordable plan allows five job postings at a time and has all the basic recruitment and applicant tracking features. Its free plan has the same features but with only one job posting at a time. JobScore’s affordability is one reason it’s part of our top free applicant tracking systems.
- Businesses with several employees involved in the hiring process: With JobScore, it’s easy to add or modify hiring team members and assign user-level access. Users can customize notification alerts for team members and add and share applicant notes. JobScore makes it easy to keep everyone on the same page.
- Companies that need software that supports or helps them develop a referral program: Those wanting to capitalize on their employee networks will find JobScore’s robust employee referral feature useful. Users can easily monitor and even reward successful referrals. This feature, along with its excellent resume parsing capability, helped JobScore earn a spot in our best applicant tracking software guide.
- Businesses that require click-through agreements for their applicants: Click-through agreements require a user to agree to terms and conditions before using a website or submitting a form, for instance. Aside from JobScore’s basic compliance tools, its higher-tier paid plans allow businesses to create legal requirements for applicants as part of the application process.
When JobScore Would Not Be a Good Fit
- Businesses that need an affordable recruiting solution with integration features: To use JobScore’s integration with other recruiting tools—such as calendar and scheduling, onboarding, and e-signatures—you must subscribe to its most expensive plan. If this isn’t a feasible solution, you may consider using Rippling, which has a full suite of HR features, including applicant tracking, and supports more than 500 third-party integrations.
Looking for something else?
Explore our guide on the best recruitment software to help you find a good fit. We also have guides on hiring employees and advertising your job to attract the right candidate.
More JobScore Alternatives
Small businesses without HR or IT professionals
Businesses that need strong reporting and compliance features
Businesses that require a free applicant tracking solution anchored to a free job board
Starts at $35 (base fee) plus $8 per employee
Pay-per-click pricing: Starts at $0 to $5 per day
JobScore’s Free, Start, and Scale plans include a career site builder, free and paid job distribution, and sharing jobs on social media. These plans also support employee referral campaigns and have a mobile-friendly interface.
Numbers of job postings
Flexible hiring teams
EEO and GDPR Compliance
Self-service help center and email support
Customizable job application forms, email templates, and workflow per job
Interview feedback and templates
*Annual billing is available, offering a 33% discount.
JobScore also offers Enterprise plans at custom rates. This plan includes everything in the Scale plan and unlimited job postings, plus other features such as a dedicated Slack channel, phone support, custom exports, a calendar, Google Analytics, and other recruiting tool integrations.
Want to know how much you’ll need to use JobScore? Use our online calculator to compute the estimated monthly and annual fees.
JobScore has the tools you need to create a job listing, send it to job boards, and share to social networks. It also includes features to track job postings and applicants, which helps keep all hiring-related tasks in one place. Learn more about JobScore’s features and see if they’re right for you.
With JobScore, all plans include a career page builder with intuitive layout tools. JobScore lets you manage your career page directly from its platform. You can create attractive job descriptions with pictures or videos to showcase products or services, add company logos, and feature impressive profiles of team members to attract the best candidates for the position and find impressive employees.
With JobScore, adding a job listing is straightforward: Simply click “Add Job,” which takes you to a page where you add details about the job such as educational requirements and status (full time, part time, freelance). You may add text and relevant images.
You may choose if you want a resume and/or a cover letter and what information you need from the applicant. With the Scale and Enterprise plans, you can modify the application form as you see fit—create short forms to encourage readers to apply or make long forms to easily catch qualified talent. These application forms are stored in the account and reusable by different departments of an organization.
Within the same page, you may add hiring team members, specify their roles, and customize when to get candidate alerts.
JobScore allows customization of the workflow stages, which determines how applicants move through the hiring process. You can add, remove, edit, or reorder stages to create a workflow that’s stored in your account and reusable on different jobs. However, some stages can’t be deleted or edited such as “new,” “recruiter screen,” and “declined.”
In the paid plans, you can customize the workflow stages for each job. For example, you may decide to skip an onsite interview after the phone screening for a specific job.
All plans include an auto-post feature where users can post jobs to free job boards. The published job postings stay on the boards until the position is closed or filled. If you don’t want to post a particular job, you can turn this feature off. JobScore’s Start, Scale, and Enterprise plans allow posting to paid job boards. Currently, JobScore supports about 80 job boards.
Learn about the best job posting sites to post your listings and attract the right candidates.
JobScore lets you monitor job postings, making it easier to see how these postings perform. With this feature, you can see details like the number of views, clicks, and applications for each posting. You can also see who’s sharing your jobs and if these shares get views and applications. For me, I think this feature is handy in determining which sources provide results. However, this feature is only available for the Scale and Enterprise plans.
JobScore’s Candidate Manager lets you review and respond to multiple applications at once. After an applicant submits the required details, JobScore extracts education, employment, and contact information from resumes, which can be sorted by job, candidate answer, or tag.
JobScore lets you score candidates based on your set criteria such as job titles, location, keywords, and educational degrees. You can add corresponding weights to generate scores for candidates. From here, you may sort candidates based on their scores so those with the highest will be at the top.
JobScore’s Scale and Enterprise plans let you set the maximum time for candidates to linger in your workflow stage, after which they are considered “overdue.” In this report, you’ll see the number of overdue candidates in each stage. Clicking on these numbers shows a detailed list of candidates, from which you can send an update or follow up on their application.
JobScore allows your employees to participate in referral campaigns. Your team members can view their referrals from their portal and know where they are in the hiring process. JobScore also highlights referrals and notifies recruiters and hiring managers so they aren’t mixed with other candidates.
You can also reward successful referrals with prizes, cash, or charity donations.
All plans have unlimited users, which is beneficial if you want to involve other team members in the recruitment process. With JobScore, you can assign different access levels to your co-workers to control what they can see and do. There are five different access levels:
- Owner: This includes HR leaders who have total control.
- Admin: This level can include full-cycle recruiters with similar access to the Owner, except the ability to view “Private Notes.”
- Extended: This level is given to team members such as hiring coordinators who need access to reports.
- Standard: This level is appropriate for hiring team members who perform interviews.
- Limited: This level refers to anyone else in the organization.
For the Scale and Enterprise plans, JobScore supports integration with other tools, including the following:
- Google Calendar
- Microsoft Outlook
- Company website
- Human Resource Information System: ADP, Bamboo HR, Namely, and Paylocity
- Onboarding: Sapling, HRCloud
- Background check: Verified First
- E-signature: Adobe Sign and DocuSign
- Single Sign-on: Google Workplace, Azure Active Directory, Okta, and OneLogin
- Compliance: Circa
- Texting: Emissary
Equal Employment Opportunity (EEO) compliance is required for all businesses with more than 15 employees in the US. For all plans, JobScore shows applicants a disclaimer and provides them the choice to divulge their ethnicity, gender, veteran status, and disabled status. This optional information is hidden to avoid influencing hiring decisions.
For the Scale and Enterprise plans, contractors can create self-identification forms that match the correct layout and font mandated by the Office of Federal Contract Compliance Programs (OFCCP). Part of the OFCCP mandate is to record the reason for declining a candidate. JobScore provides “disposition codes” to track disqualification reasons and reduce risks of violation.
JobScore also supports creating a legal agreement, which applicants should go through as part of the application process.
JobScore Ease of Use
- Easy to set up
- Simple and well-arranged dashboard
- Intuitive elements
- Help center
JobScore’s main dashboard looks clean and is easy to navigate. From here, you can access the features you need to configure your career site and add, share, or post a job. You may also view your tasks, jobs, and reports easily. Despite its many features, the layout is organized, so you don’t feel overwhelmed.
Although you can see a chat box popup in the website, it asks for your email address where a representative can send their response. However, you can’t expect to receive a same-day response.
What Users Think About JobScore
|Clean interface||Can be very expensive if you need advanced features|
|Free plan has robust features||Slow email support|
|Multiple customization options|
Users who left JobScore reviews love its simple and intuitive interface. They also like JobScore’s customization features at an affordable price. However, some users are frustrated that some features can be expensive.
JobScore has received the following scores on the following sites:
- G2: 4.2/5 from some 20 reviews
- Capterra: 4.2/5 from 25+ reviews
JobScore is a recruiting solution that’s easy to set up, use, and explore. Its free plan provides users with features needed to customize their career page and post one job at a time to job boards. It also allows users to manage their hiring team, respond to candidates, support and track referrals, and stay compliant with state employment laws and regulations.
To use JobScore’s premium customization, integration, and other features, you have to subscribe to its more expensive plans. If you’re unsure if you need these features, JobScore has a free 30-day trial.
JobScore makes it possible to share job listings with friends. From its Jobs page, you can access your jobs listing and the Action Menu, which opens the option to share the job to your social and professional networks. You may share on Facebook, LinkedIn, Twitter, and email contacts. People who visit your career site may also reshare your jobs.
JobScore makes sharing jobs on social networks simple. (Source: JobScore)