Justworks is a PEO solution that provides businesses with back-end HR support for payroll and compensation, benefits, and financial compliance functions. It has HR tools, compliance support, 24/7 customer service, an automated payroll system, and more. In this article, we cover user reviews and pricing. Ready to try Justworks? Request a demo.
What Justworks Does Well
Users who gave Justworks a positive review like how the software makes it very easy to manage HR, payments to contractors, payroll, and benefits. A lot of users also cited that the platform is highly intuitive and user-friendly.
One user who gave Justworks a positive review on G2 Crowd said that with it, he is able to offload all his HR work and just focus on his business. He also cited that Justworks’ sales team even showed him a way where he can lower his expenses.
What Justworks Does Not Do Well
As of the date this article was written (10/30/18), there are very few negative Justworks user reviews online, though some users mentioned that they wish for a more robust reporting feature. It is notable, however, that most users are happy with the software in general.
One user who gave Justworks a negative review on Capterra said that since the platform is still new, there are some reporting functionalities that haven’t yet been implemented. He said that, at present, it is very difficult for him to track his employees’ accrued PTO (paid time off).
Justworks Pricing
Justworks has two plans: Basic (ranging from $39 to 99/month) and Plus (ranging from $69 to $99/month). Prices decrease as the numbers of employees increase. The main difference between the plans is access to add-ons such as medical, dental, and vision benefits, as well as life and disability insurance, 401k plan, and health and wellness perks.
| Plans | ($/Month) | ($/Month) | |
|---|---|---|---|
| Basic | |||
| Plus | |||
*Annual plans are billed in lump sum per year.
Both plans include fundamental employee support requirements, such as payroll processing, compliance, HR consultation, and contractor and vendor payments.
Ready to try out Justworks? Request a demo.
Top PEO Pick from Fit Small Business
6 Best PEO Companies for Small Business 2018 — Professional Employer Organization (PEO) companies allow small businesses to outsource their employee management tasks, like benefits, payroll, recruiting, and training. In this buyer’s guide, we looked at the most popular and decided to showcase six of the best PEO companies for small businesses that covered the range of options in terms of services, reputation, ease of use, and cost.
Justworks Features
Check out the list below of some of Justworks’ features:
See Features
Justworks FAQ
Does Justworks offer a free trial?
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What type of support does Justworks provide?
See Answer
Popular Integrations
Here is a list of some of Justworks’ popular integrations:
View Integrations
Justworks Alternatives
Not sure if Justworks is the right fit for you? Read our reviews of all top PEO software providers or check out one of these three Justworks competitors.
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Aryan Ror
Review SourceOrganic
I love Justworks UI and interface. It’s a very easy and user friendly site for me to get the information I need. The detailed reporting of payroll by employee is so useful and helpful.
My biggest complaint is that it does not support international employees. This is a big ask and investment for Justworks, but having that would be incredible valuable.
The functionality is user friendly for both Admins and Employees.
Lee Fernando Chang
Review SourceOrganic
this software is modern and elegant which makes my employees feel good and use the system with more confidence, it is much easier to navigate and offers valuable functions. It includes a company calendar that employees can log in to see upcoming holidays paydays among others.
I really find it hard to find negative aspects. The only thing I could say I do not like is that they do not offer white glove concierge services to answer more complex HR questions.
When I started using this software they gave me through the transition step by step and were immediately available to answer any questions I had, justworks even offered us cheaper insurance plans than the previous program I used.
Javier Alfonso Pineda Rivero
Review SourceOrganic
This software is one of the least known of its kind, but it has multiple tools and even an optimizer. It offers appropriate solutions due to the situation in which the user is
The interface of your website is somewhat exaggerated and a little heavy at the time of loading. However the service is good despite the fact that working with him is somewhat uncomfortable
It does not have a lot of information which causes the company’s team to drift and have to choose to add some kind of external software. We would have liked to know that before and prevent
Ken Mwaura
Review SourceOrganic
Excellent Customer Service Celia Stein is terrific. She always gets back to us quickly and answers our questions thoroughly with great information. I like the user interface as it is easy to navigate and and manager the companies employees. I really like that Justworks takes care of all of the tax compliance especially when we have employees across the entire country. This is a tremendous help for a small company. I like that Justworks recently brought on HR consultants to help answer more HR related items and issues as they arise. We have used this resource to answer questions about visas and other types of employment documents.
Wish the platform had more ATS for onboarding and recruiting. Would be great to have something that would help with recruiting and the entire process from sourcing all the way through onboarding and the HR benefits management component to the system. I dislike the 401K offering with Slavic. There are many better platforms that have lower rates. Unfortunately, I was froced to outsource our 401K. I wish there was more advanced reporting and analytics
I never thought customer service will that supportive.
Carlos Andres Barboza Ramos
Review SourceOrganic
Using the calendar with Justworks is fantastic because the utility it has is incredible, it never disappoints you, nor fails you at any time. In addition to that the design is also neat and pleasant to observe.
It is a nuisance that is more focused for the American users, this limits us in some occasions because more options are needed or at least, more focus for the rest of the world.
We would have liked to know that Justworks is a program that today is more dedicated to workers in the United States, as this makes it incomplete for non-US workers.