Kareo User Reviews, Pricing, & Popular Alternatives

Item: Kareo
Rating: 4.2

By Abigail Orencia on January 15, 2019 | EMR Software Reviews, Reviews

Average Rating 4.2 4.2 from 19 ratings

Kareo is a cloud-based provider of an integrated set of tools for billing, electronic health records, and patient management. It features scheduling and appointment management, data tracking, charting, e-prescribing, reporting, online payments, and a patient portal. In this article, we covered user reviews and pricing. Ready to try Kareo? Request for a demo.

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Kareo Pricing

Kareo offers four main subscription options: Clinical and Engage plans ($100 to $300 per provider per month), Billing plans ($75 to $300 per provider per month), and Managed Billing (customized). A wide range of plans is available for physicians, non-physicians, and therapists.

Plans	Pricing for Physicians ($/Provider per Month)	Pricing for Non-Physicians ($/Provider per Month)	Pricing for Therapists ($/Provider per Month)
Clinical	$300	$150	$100
Engage	$300	$150	$100
Billing	$150 to $300	$75 to $150	$100

Ready to try Kareo? Request for a demo.

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What Kareo Does Well

Users who gave Kareo a positive review said that the program is intuitive and offers a lot of useful features like billing and reporting. Many also like that it is web-based, so it is accessible from anywhere with good internet connection. Prompt customer service was also cited.

“Kareo’s product is very user-friendly, easy to learn and teach. We enjoy using the product and having Kareo support available when we need them. Also, having Kareo on Facebook allows us to have continual availability. Reports are very easy to read and follow, download to Excel, and can be modified as needed.” — Terri Newton

What Kareo Does Not Do Well

Users who gave Kareo a critical review reported experiencing system glitches and errors, and said that the program is slow to respond at times. Some also mentioned that the pricing structure has significantly increased over the years.

“It is difficult to get used to the updates that Kareo suffers due to the changes that are given to the platform. Sometimes, the software slows down and makes normal work difficult.” — Yolanda Quintero

Kareo Features

Check out the list below of some of Kareo’s features:
SEE FEATURES

Kareo FAQ

Is Kareo HIPAA-compliant?
SEE ANSWER

Are there any setup fees or long-term contracts?
SEE ANSWER

Popular Integrations

Here is a list of some of Kareo’s popular integrations:
VIEW INTEGRATIONS

Kareo Alternatives

Not sure if Kareo is the right fit for you? Read our reviews of all top EMR software providers or check out one of these three Kareo alternatives.

Visit ChiroTouch	Visit Drchrono	Visit AdvancedMD

3.5 out of 5 stars	3.8 out of 5 stars	5 out of 5 stars
Read Review	Read Review	Read Review

View Top Competitors

Work for Kareo? Claim Page

Reviews (19)
Disclaimer: Reviews on FitSmallBusiness.com are the product of independent research by our writers, researchers, and editorial team. User reviews and comments are contributions from independent users not affiliated with FitSmallBusiness.com's editorial team. Banks, issuers, credit card companies, and other product & service providers are not responsible for any content posted on FitSmallBusiness.com. As such, they do not endorse or guarantee any posted comments or reviews. Post Your Review

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Kenny Vidal
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 12, 2018 at 6:08 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
Flexible software that combines free text with templates, allowing a more individualized progress note. It is profitable for a solo professional, with the required functions of programming, billing, electronic prescription and Patient Portal.
What does the company not do well?
The documentation requires many mouse clicks. The billing component is not particularly intuitive and also requires several steps to achieve what should be quite simple.
What do you wish you had known about the company before using?
Generally I am satisfied, since I do not believe that another program at my price offers the functions and flexibility that I was looking for. This program has its peculiarities, but it is very functional. Once I am more familiar with the program, I can feel even more favorably about it.
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Natalia Téllez Macías
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 6, 2018 at 4:44 am
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
This application is fantastic, since it has a very aesthetic and dynamic interface, which makes this App very attractive to what graphics, also highlights the good role of the technical service of the App, as well as the regular performance of the same.
What does the company not do well?
However, it consumes a lot of internal memory, and has a medium level performance, since sometimes it gives certain slowdowns, so it requires a team of expectations and resources between medium and high.
What do you wish you had known about the company before using?
We find an intermediate result what we have seen on the application so far, we are on the lookout to observe their progress through future updates, even if it has small details, it is not something that a good update does not correct.
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Carlos Ildemar Perez Talavera
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 3, 2018 at 10:23 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
This application is amazing, since it has fast, efficient and reliable performance, in addition to not consuming much memory in any device that has been installed
What does the company not do well?
However, it lacks an attractive and aesthetic interface, is not modern and is somewhat confusing to use for an average user, its range of tools is very useful, however it has very unnecessary functions and tools.
What do you wish you had known about the company before using?
We find it a very incredible App, we are fascinated with the performance it has, as well as the fact that it does not consume much space on any device. However, it needs new visual updates and the removal of many obsolete tools.
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Lisa Esterr Lin Romero
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 2, 2018 at 8:29 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
It is very easy to navigate and the customer service is professional and useful. I love how easy it is to maneuver from screen to screen and how detailed each option is. Your support is the best of the website.
What does the company not do well?
Some functions that used to be a free item are now restricted and if you used the features before the paid version, you should buy them at that level.
What do you wish you had known about the company before using?
The program provides basic tools to run a business and a successful growth practice. The problems are solved and solved quickly and the whole company loves it.
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Lalita Hiran
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
December 2, 2018 at 7:15 am
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
user friendly once you’ve been able to work on it a while easy to navigate once you get used to where to locate everything great bang for the buck – billing and pricing to send out statements, etc. is extremely reasonable and has helped our facility capture revenue quicker than previously reports feature / numerous available – provider productivity is one of my favorite reports to run — gives a great overall view of what is happening and how each of our on-site providers are contributing to the bottom line we only use the PM part of the software but have found this to be very beneficial with most everything we require for use in a software purchase.
What does the company not do well?
updates are generally provided after login; would prefer email notifications for system/software update information.
What do you wish you had known about the company before using?
Nothing.
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