Komiko is an email tracking software and artificial intelligence-based customer success platform for sales professionals, especially for Salesforce and Dynamics CRM users. Its features include email monitoring, contact management, client interaction tracking, and engagement analytics. In this article, we cover Komiko reviews and pricing. Ready to get started? Request a demo.
Komiko pricing is not available on its website, but according to a third-party site, it costs $19 per user per month. Interested users may request pricing information by contacting Komiko’s support team.
Ready to get started with Komiko? Request a demo.
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Summary of Positive Komiko Reviews
Users who gave positive Komiko reviews said that it has efficient email tracking and logging capabilities. They also like being able to access communication history and view the productivity trends of their salespeople. A lot of users also commended its seamless integration with Salesforce.
One user who gave Komiko a positive review on G2 said that the software efficiently logs and tracks all emails with customers and prospects, enabling them to always be on top of their data. She said that the platform allows them to search all correspondences of any team member throughout the history of engagement, even if some salespeople are not with the company anymore. As a highlight, she mentioned that they can also tell which salespeople are more active than others, and which are getting more responses in their accounts.
Summary of Negative Komiko Reviews
As of the date this article was written (Oct. 3, 2019), there are not a lot of up-to-date negative Komiko reviews online. However, some users mentioned experiencing occasional bugs. They also said that the data importing capability can be improved.
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Check out the list below of some of Komiko’s features:
- Activity and interaction tracking
- Business and engagement analytics
- Contact management
- Customer experience management
- Customizable templates
- Data import and export
- Dashboard and summary reports
- Email monitoring and integration
- Search functionality
- And more
Can Komiko track emails sent from mobile devices?
Yes. Komiko can track emails that are sent from iOS and Android mobile devices. This enables salespeople to quickly track their lead outreach without having to use a desktop or laptop.
Can Komiko identify stale accounts and contacts?
Yes. Based on the data on previous customer engagement activities, Komiko can help sales professionals and business owners identify the accounts and contacts that are stale, saving them from time of wasting time following up on these contacts.
Here is a list of some of Komiko’s popular integrations: