Komiko is an artificial intelligence-based customer success platform made for sales professionals, especially for Salesforce and Dynamics CRM users. Its features include email monitoring, contact management, client interaction tracking, and engagement analytics. We compiled Komiko user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of Komiko User Reviews
What Komiko Does Well
Users who gave Komiko a positive review said that they like its tracking features that enable them to monitor emails sent to clients and their engagement activities. Several others commended the software’s integration with Salesforce and its contact management functionality that allows them to keep track of their customers.
What Komiko Does Not Do Well
Users who gave Komiko a negative review said that the software’s reporting tool should be enhanced to allow for more data segregation and customization. Some users also complained about the tool’s performance slowdowns, as well as challenges in navigating through the dashboard and its various features.
Most Helpful Positive User Review
One user who gave Komiko a positive review on G2 Crowd said that it helps him identify key contacts and provides him with valuable information on client engagement activities. Given his company’s cross-functional operation, he shared that the software is instrumental in keeping him and members of the sales and customer support team organized and up-to-date with client interactions.
Most Helpful Negative User Review
One user who left a review of Komiko on G2 Crowd said that some of the features in the software’s interface were not intuitive. He added that he had to contact Komiko’s support team to learn how to navigate through the tool’s dashboard.
Komiko does not publish its pricing on its website, but according to a third-party site, it costs $19/user/month. Interested users may request for pricing information by contacting Komiko’s support team.
Check out the list below of some of Komiko’s features:
- Activity and Interaction Tracking
- Business and Engagement Analytics
- Contact Management
- Customer Experience Management
- Customizable Templates
- Data Import and Export
- Dashboard and Summary Reports
- Email Monitoring and Integration
- Search Functionality
Helpful Email Tracking Software Resources
6 Best Email Tracking Software for 2018 — Looking for an email tracking software? Read our guide that compares the features and pricing details of six email tracking systems.
6 Best Email Marketing Software for 2018 — In this guide, we identified the key features of several popular email marketing software. Read on for our comparison and review, including our top recommendations
Email Marketing Best Practices – 31 Tips From the Pros — Want to improve your email marketing strategies? Read our guide that enumerates email marketing practices that have been proven by the experts.
Does Komiko offer a free trial?
Yes. Interested users can sign up for Komiko’s 14-day free trial.
Can Komiko track emails sent from mobile devices?
Yes. Komiko can track emails that are sent from iOS and Android mobile devices.
Can Komiko identify stale accounts and contacts?
Yes. Based on the data on previous customer engagement activities, Komiko can help sales professionals and business owners identify the accounts and contacts that are stale.
Komiko Overview Video
This video provides a quick overview on what Komiko can do to help sales teams improve account management and enhance their customer engagement.
When choosing an email tracking software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Komiko’s popular integrations: