Kommunicate is a customer service software that enables users to provide real-time, proactive, and personalized client support. Its features include artificial intelligence (AI)-powered bots, live chat widgets, smart actionable messages, analytics, and more. In this article, we cover its pricing information. Ready to try Kommunicate? Get a free trial.
Summary of Kommunicate User Reviews
As of the date this article was written (02/07/19), there are no up-to-date Kommunicate reviews online. If you are a past or current Kommunicate customer, leave a review to help other business owners who are deciding whether or not to use the software.
Kommunicate has a free plan and two paid subscription options: Growth ($10/team member/month) and Enterprise (custom priced). Users who subscribe to annual plans get lower rates. The main differences between the plans are access to custom bots, quick replies, push notifications, conversation routing, advanced reporting, premium support, and more.
*Annual plans are paid in lump sum at the beginning of the billing cycle.
Ready to try Kommunicate? Get a free trial.
Top Customer Service Software 2019
Check out the list below of some of Kommunicate’s features:
- AI-Powered Bots and Automation
- Access Permission and Team Roles
- Bot-to-Human Handoff Option
- Conversation Routing and Contact Management
- Customizable Live Chat Widgets
- Reports and Analytics
- Smart Actionable Messaging
What is included in the Free plan?
The Free plan includes live chat, web software development kits (SDKs), welcome and away messages, agent apps, basic reporting, 30 days chat history, and access for up to two team members.
What are team members?
Kommunicate’s team members refer to both agents and active bots that users have added to their account dashboard. Interested users should note that if they add three agents and three active bots, their total team member count would be six.
Here is a list of some of Kommunicate’s popular integrations: