Kounta is a cloud-based POS software geared towards the hospitality and events industries. It offers users with solutions for system customization, payment processing, production and delivery management, and more. We compiled available Kounta reviews online and found that it has generally positive ratings. We also compared the most popular pricing options available.
Pricing & Features
Summary of Kounta Reviews
What Kounta does well:
Users who gave Kounta positive reviews like that it is user friendly and is intuitive to use. They also like the responsive and reliable customer support.
What Kounta does not do well:
There weren’t a lot of negative Kounta reviews, but some users talked about how Kounta only works well when the business is small or less busy. They said that it may not be ideal for fast growing businesses. Some users also said that the system causes a hassle when it crashes or suddenly goes offline.
Most Helpful Positive User Review
A reviewer from Software Advice said that he likes how Kounta is user friendly, easy to use, and accessible — along with great support and great features. He shared that because of this, it made it easier for them to train their team members on how to use the system. He also said that the setup was quick, and they were able to generate sales with no glitches in no time.
Most Helpful Negative User Review
A reviewer from Software Advice said that Kounta has its occasional share of crashes. He complained that it can be frustrating for them to wait for the other devices to sync while they’re trying to process a transaction. According to him, the system downtimes causes lost sales.
Kounta has four subscription options: Sell ($50/site/month), Manage ($100/site/month), Extend ($150/site/month), and Enterprise (custom priced). The main differences between the plans include the number of devices to be provided or accommodated, the inclusion of time tracking and table management features, as well as 24/7 phone support.
(+$25/month for each additional)
You can purchase a hardware bundle and individual devices here or continue using the current hardware that you have. A list of compatible hardware for iOS, Android, Windows, and Albert are available on the website.
Check out the list below of some of Kounta’s features.
- Multi-location Management
- Pricing Setup
- Tax Management
- Online Ordering
- Split Bills
- Credit Card Payments
- Manage Production And Delivery
- Sales Reports
- And more
Useful POS Software Resources
Best Small Business POS Systems – Read our buyer’s guide for a comparison of the top three POS software for small businesses. We compare Square POS vs. Lightspeed Retails vs. ShopKeep to give you an idea of which POS software will work best for your business needs.
5 Best Cafe POS Systems for 2018 – After reviewing an array of popular restaurant POS systems, these 5 top the list in effectively balancing features and price for small businesses.
Cash Registers vs POS Systems: Which is Best for Retailers? – Wondering which is better for your business? Read on as we explore both options and help pinpoint the best solution for your store.
Is hardware included in the price?
No, but you can use your old hardware or purchase new ones.
Will Kounta be able to help with hardware setup?
Customer support will be available to assist you during setup. If you need on-premise support, they can also connect you to a Kounta specialist.
Overview of Kounta Video
The video below provides a quick introduction to the Kounta POS system and how it can help users manage their hospitality business better.
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Kounta’s popular integrations.