Laserfiche is an enterprise content management software for optimizing business processes. It offers solutions such as end-to-end business process management, document management, ECM integrations, and more. We compiled Laserfiche reviews from around the web and found that Laserfiche has generally positive ratings. We also compared the most popular pricing options for small business owners.
Laserfiche Customer Reviews
Ease of Use: Fair
Customer Service: Good
Summary of Laserfiche Reviews
What Laserfiche does well:
Users who gave Laserfiche a positive review likes how robust, flexible, and customizable it is.
What Laserfiche does not do well:
There aren’t a lot of negative reviews for Laserfiche, but some users said that the modules for customization are sometimes too similar and it gets confusing.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd said that once you get past the initial learning curve, the speed and ease to create solutions is great. He likes the large number of tools within each product and said that there’s not much he can’t accomplish with a little imagination. He also likes the fact that Laserfiche is continually adding more features, documentation, and best practices.
Most Helpful Negative User Review
A reviewer from G2 Crowd said that there are a few modules that do similar functions (for example: Workflow module and Forms BPM) that causes some confusion when they’re trying to figure out which solution is better for their company’s needs.
Other Laserfiche Reviews From Users Around the Web
Here are a few other resources for finding helpful Laserfiche reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Nov 21, 2017
Laserfiche pricing is not readily available on their website. A third party website states that it has a one-time enterprise license fee that costs $500. Consolidated reviews show that Laserfiche’s pricing is slightly above average compared to other workflow management software and enterprise content management software.
The software has variations that can be installed locally or used on the cloud. As per their website, the software’s features help to automate business processes, speed document review and approval, accelerate form-based processes, quickly diagram and implement workflows, as well as initiate and participate in business processes beyond the office.
Expanded features include:
- Automated document routing and processing
- High-volume batch processing
- Document tracking
- Automatic recurring notification emails
- Authorized staff
- 150+ drag-and-drop activities for building custom workflows
- Digitized HR onboarding and accounts payable
- Upload signed documents
Customer support can be contacted directly via phone, email or ticket. Users can also user their ECM Support Plans for priority support.