2023 Lattice Review: Pricing, Features & Alternatives
Lattice is a versatile software platform that specializes in people management and employee engagement. It offers a suite of tools designed to streamline HR processes and foster a positive work environment. It also has robust survey features that enable organizations to gather feedback and insights from employees through customizable surveys and pulse check-ins, helping to measure employee satisfaction, identify areas for improvement, and drive meaningful changes.
In our evaluation of the best employee survey tools, Lattice earned an overall score of 4.08 out of 5. Lattice’s pricing is based on individual features, with its lowest plans—Engagement and Grow—starting at $4/person/month. However, take note that it requires a minimum annual contract of $4,000.
Overall Score:
4.08 / 5
Pros
- Automates most HR processes
- Centralizes performance and compensation management
- Helps with goal setting
- Costs less than its competitors
Cons
- Set-up requires technical expertise
- Has a learning curve
- Interface is sometimes buggy
- No multilingual support
- Requires a minimum annual contract of $4,000
Deciding Factors
- Integrates with HRM tools
- Low per employee cost
- Features not limited to surveys
- Automation
- Continuous feedback feature
What We Recommend Lattice For
How Lattice Compares to Top Alternatives
Best For | Free Version | Starter Monthly Price | |
|---|---|---|---|
 | Best for performance management | Free trial | $4/person/month |
 | Best for employee engagement | ✓ | $5/person/month |
 | Best for employee feedback with project management too | ✓ | $10/person/month |
 | Best for mobile-first surveys | Free trial | $35/month for the first 30 |
Lattice got a 3.75 out of 5 rating in our evaluation of the best employee tools because it doesn’t have a free version or free trial. If you want to experience how Lattice works, you need to book a demo with one of their product experts.
Although its basic plan starts at $4/person monthly and is billed annually. It also has a $4,000 minimum annual contract, which can be expensive for startups and small businesses.
It is interesting to note that Lattice’s pricing plans have its own set of features and functionalities.
- Grow ($4/person per month): The Grow plan is designed for small businesses looking for basic performance management features. It includes goal-setting and tracking, performance feedback, and 1-on-1 meeting management.
- Engagement ($4/person per month): The Engagement plan is intended for organizations that prioritize employee engagement and feedback. It includes engagement surveys, pulse surveys, and real-time feedback tools.
- Compensation ($6/person per month): The Compensation plan is designed for companies that want to align employee performance with compensation decisions. It includes features such as compensation planning and equity management tools.
- Performance Management + OKRs & Goals ($11/person per month)*: The Performance Management plan is for organizations looking for a comprehensive performance management system. It includes features such as performance reviews, custom review cycles, and competency frameworks.
* You can purchase the Performance Management plan without the OKRs at $8/person per month.
All plans come with a core set of features, including goal management, 1-on-1 meetings, and feedback tools. The specific features included in each plan are tailored to the needs of the organization and the level of functionality required.
Continuous feedback strengthens employee engagement. (Source: Lattice)
Lattice Features
Lattice is a powerful collaboration and project management tool designed to enhance team productivity and communication. It offers features such as task management, file sharing, and real-time collaboration, providing teams with a centralized platform for organizing and executing their work efficiently.
Lattice earned a 4.00 out of 5 rating because of its predesigned templates, customizable surveys, and customizable survey appearance. However, it has no skip logic or multilingual support. The lack of these features kept Lattice from getting a perfect score in this criterion.
Some of its standout features in terms of survey design and customization includes:
- Question Types: Lattice provides a variety of question types, including multiple-choice, open-ended, rating scales, and more. This allows you to gather specific feedback and insights from your survey participants.
- Response Validation: Lattice provides options for response validation, allowing you to set rules and constraints on participants’ answers. This ensures data accuracy and completeness by preventing invalid or inconsistent responses.
- Survey Preview: Before launching a survey, Lattice allows you to preview it to ensure everything appears as intended. This helps you identify any design or formatting issues and make necessary adjustments before participants take the survey.
- Collaboration and Feedback: Lattice enables collaboration on survey design by allowing multiple team members to work together on creating and refining surveys. You can share drafts, gather feedback, and iterate on survey designs seamlessly.
Lattice scored 4.75 out of 5 because you can only export the survey on a CSV file. Aside from this, data collection with Lattice is easy because it provides various methods of data collection, including online surveys, email invitations, and embedded surveys. You can easily distribute surveys to your target audience through customizable email invitations or by sharing survey links directly.
Furthermore, it offers built-in analytics and reporting capabilities. You can generate visual reports, such as charts and graphs, to summarize survey responses and identify key trends or patterns. These insights provide a clear understanding of the data collected.
Lattice helps you collect and analyze data in an easy-to-understand visualization. (Source: Lattice)
Lattice also enables cross-tabulation and filtering of survey data based on specific criteria or demographics. This feature allows you to segment and analyze responses based on different variables, providing deeper insights and uncovering hidden correlations.
Lattice got a 5.00 out of 5 rating in this criterion because it has a range of features and measures to protect user information. Here are some of its key data security and privacy features:
- Data Encryption: Lattice employs industry-standard encryption protocols to ensure the secure transmission and storage of user data. This encryption safeguards sensitive information from unauthorized access or interception.
- Secure Access Controls: It provides robust access controls, allowing you to manage user permissions and restrict access to survey data. You can define roles and permissions for team members, ensuring that only authorized individuals can view or manipulate sensitive data.
- User Authentication: Lattice implements secure user authentication mechanisms, such as strong passwords and two-factor authentication (2FA). These measures prevent unauthorized access to user accounts and ensure that only authenticated users can access sensitive data.
- Data Retention Policies: Lattice allows users to set data retention policies, specifying how long survey data is stored and accessible within the platform. This feature ensures that data is retained only for as long as necessary, reducing the risk of data breaches or unauthorized access to outdated information.
In our evaluation, Lattice got a perfect score in this criterion because it offers seamless integration with leading HRM (Human Resource Management) and HRIS (Human Resource Information System) software, providing a comprehensive and cohesive solution for organizations. By integrating with these systems, Lattice streamlines HR processes, enhances data accuracy, and improves the overall employee experience.
Some of the third-party apps and software that integrate with Lattice include:
- Rippling
- BambooHR
- Namely
- Sapling
- TriNet Zenefits
- ActivTrak
- Workday HCM
- Gusto
- Octa
- Google Calendar
- ADP HR Assist
- Personio
- OneLogin
Lattice’s integration with HRM and HRIS software often includes Single Sign-On functionality. This means that employees can access Lattice using their existing HR system credentials, eliminating the need for separate login credentials. SSO streamlines the user experience, enhances security, and simplifies access management for administrators.
However, it only earned a 3.38 out of 5 rating in ease of use because its automatic scheduling is limited to onboarding surveys. Its phone support is also confined within business hours.
We looked at popular third-party review sites to see how Lattice fares against its competition and it is one of the most reviewed tools. We also checked what real-world users are saying about Lattice. Those who gave positive reviews praised how it streamlines their HR processes.
On the other hand, most of the negative reviews mentioned that while Lattice is easy to use, there’s a learning curve at the beginning.
As of this writing, Lattice has received the following ratings on the following websites:
- G2: 4.7 out of 5 based on 3,600+ reviews
- Capterra: 4.5 out of 5 based on 100+ reviews
How We Evaluated Lattice
We looked at the provider’s features, including customizability, data collection and reporting, and security features. We also considered its transparency in pricing, ease of use, and user feedback on different review websites.
Click through the tabs to read our full evaluation report:
20%
Survey Design and Customization
25%
Data Collection and Reporting
10%
Data Security and Privacy
10%
Ease of Use
10%
Integration
20%
Pricing
5%
Popularity
20% of Overall Score
We looked for features that help businesses create surveys that reflect an organization’s branding. Providers rank better if they have customizable pre-made templates for non-tech savvy users and multilingual surveys.
25% of Overall Score
We highly favored providers that collect surveys anonymously as well as export and download data in various file formats. The best employee survey tool should also have automatic benchmarking and survey comparison as well as action planning features.
10% of Overall Score
The survey tool should protect the privacy of the data. Those with SSO, access control, and role-based access who limit the information. All the providers have met the requirements in this criterion.
10% of Overall Score
An employee survey tool with 24/7 customer support and offline accessibility is a must. We also checked if they have automatic follow-ups and mobile accessibility.
10% of Overall Score
The best employee survey tools should be able to integrate with third-party HRIS or project management tools.
20% of Overall Score
We checked to see if the software solution has a free version or free trial period and transparent pricing for its paid plans. We also considered the cost of the paid subscription and gave those that are priced below $30/employee per month extra points.
5% of Overall Score
We consider online user reviews from the top third-party review sites, wherein any options with an average of 4-star ratings are ideal. The employee survey tools with more than a hundred reviews are preferred.
*Percentages of overall score
Bottom Line
Lattice is a powerful collaboration and survey management platform that helps organizations gather valuable insights, streamline workflows, and make data-driven decisions. With customizable survey design, secure data collection, and robust reporting and analytics, Lattice is a reliable choice for teams of all sizes.
