Less Annoying CRM Review 2023: Is It Right for Your Business?
Jess served on the founding team of a successful B2B startup and has used a wide range of sales and marketing tools over the course of her 15-year career. She uses her industry knowledge to deliver the best answers to your questions about sales tools and sales management.
Bianca is a staff writer at Fit Small Business who specializes in Customer Relationship Management (CRM) software.
This article is part of a larger series on CRM.
Less Annoying CRM is one of our top recommended simple customer relationship management (CRM) systems for managing leads and opportunities. We evaluated this provider, and it scored well in pricing, general features, and ease of use. It received slightly lower scores for niche features and expert ratings because it lacks built-in tools, such as those for marketing and appointment setting. It also scored lower in customer service because it does not offer a live chat service channel or 24/7 support.
Overall Score:
4.20 / 5
What We Like
- Easy-to-use interface
- Excellent contact and task management capabilities
- Straightforward workflow management process
- Supports an unlimited number of users
- Provides high-quality customer support
What's Missing
- No mobile app
- Does not have built-in phone system
- No native social media integration and social media tools
- Pricing scheme does not offer an annual billing option
- Limited reporting and dashboard customization options
When to Use Less Annoying CRM
- Simple CRM: This platform is included in our list of the top simple CRM systems for startups and small businesses.
- Insurance CRM: We included this provider in our guide to the best insurance CRM software for agencies.
- Multiple users: We recommend this program for small teams and businesses looking for an affordable CRM option that supports an unlimited number of users.
When to Use an Alternative
- Free CRM: Check out this guide if you are looking for a free CRM solution.
- Call Center CRM: Take a look at our top recommendations for CRMs with a built-in call center.
- Social CRM: Read this article if you need a CRM that seamlessly integrates with social platforms.
Less Annoying CRM is a web-based customer relationship management (CRM) system that allows small businesses to manage their contacts, leads, notes, calendars, and tasks. It also comes with email logging, data import and export, and basic reporting features. This platform is best for small teams looking for a simple, low-cost CRM solution.
Less Annoying CRM Deciding Factors
Supported Business Types | Solo entrepreneurs, small to midsize sales teams, and large to enterprise-level organizations |
Standout Features |
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Pricing Plans |
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Contract Duration | Only monthly billing is available |
Key Integrations |
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Customer Support |
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Not exactly sure what to look for? Check our step-by-step guide to choosing a CRM to keep your selection process organized. It comes with a free downloadable template for choosing the right CRM provider for your business.
Less Annoying CRM Alternatives
If this platform doesn’t meet your business needs, below are some highly rated Less Annoying CRM competitors to consider:
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Best For | Users who need free CRM with excellent email marketing automation tools | Teams wanting an intuitive, easy-to-use CRM with a built-in caller | Small businesses needing a simple CRM with built-in marketing and service desk capabilities |
Starting Price* | Free (unlimited users) or $45 per month (minimum of 2 users) | Free or $15 per user, per month | Free or $14 per user, per month |
*Based on annual billing; monthly pricing is also available at slightly higher rates
Less Annoying CRM pricing earned a score of 4.5 out of 5. Its pricing scheme consists of a single plan that costs $15 per user, per month for smaller teams. This package includes contact management, calendar, and task management, as well as lead and pipeline management. It does not offer an annual billing option.
While there is no cap on the number of users, the provider recommends an enterprise plan with customized pricing for teams with more than 10 users. You may also request a demo or sign up for a 30-day free trial to explore the platform’s capabilities.
Less Annoying CRM Features
In this Less Annoying CRM review, we gave this platform a perfect score for its general features. It offers basic tools for managing your contacts, customer relationships, calendar, and tasks. You can view and edit your contacts, notes, files, tasks, events, and sales pipeline from a single screen. Your team’s events and tasks are also visible on one calendar. Moreover, you can add as many users as you want, plus you can customize the access and permission settings of each user.
This platform scored 3.75 out of 5 for its specialized features. It offers tools for lead scoring, workflow automation, and field customization. It also has CRM templates for various industries, including sales, consultants, insurance agents, and nonprofits. However, it does not have built-in features for marketing and appointment management.
This CRM offers customizable pipelines for managing your leads and mapping out your sales workflows, tracking business deals to ensure nothing falls through the cracks. Its lead tracking feature allows you to see the real-time status and prioritization of every lead in your pipeline, including contact information and notes from your last communication with them.
Pipeline reports (Source: Less Annoying CRM)
This CRM system allows you to personalize custom fields for your contacts, companies, and pipelines. It just takes a few minutes to set up. Other settings that you can customize include those for your groups, pipelines, sub-calendar colors, event reminders, and notifications.
Custom fields (Source: Less Annoying CRM)
Use Less Annoying CRM’s industry templates to customize this platform according to the type of business or field that you belong to. Click on the different templates to view specific suggestions for customizing and using the CRM. There are templates for financial planners, insurance agents, manufacturers, nonprofits, real estate agents, sales, software specialists, and travel agents.
Less Annoying CRM does not have a mobile app. However, it is optimized for mobile use via Safari or Chrome browsers, which you can open on your phone. The navigation and page menus on mobile are turned into collapsible tabs at the top of your screen.
Less Annoying CRM in mobile view (Source: Less Annoying CRM)
The Workspace dashboard gives you a view of all CRM functions and a summary of sales activities. You can generate an Activity Report, which contains your sales team’s activities and the details that they’ve logged to the CRM. You can also pull a Lead Report to track the sales funnels of your team’s sales reps. These reports can be filtered according to the type of activity, user, and date range. If you need a hard copy of your report, just export it to Excel and print it.
Less Annoying CRM’s lead reports (Source: Less Annoying CRM)
Third-party Integrations
This CRM software has native integration with Google Calendar, Google Contacts, Outlook Calendar, and Mailchimp. This means you can sync your data with these apps without paying an additional fee. You may need application programming interface (API) access to integrate your CRM with other software.
- Mailchimp
- Outlook Calendar
- Google Contacts
- LeadsBridge
- Nusii
- CallHippo
- JustCall
- ZipMessage
- AgileForms
Based on our Less Annoying CRM review, this program got a score of 3.13 out of 5 for its customer service because of the absence of a live chat service channel and 24/7 support. It offers free email and phone support for its users from 9:00 AM to 5:00 PM Central Time on weekdays. In addition, it conducts employee training via phone or online meetings. You can also contact its support team using the online form on the website.
For common concerns on the features and integrations of the Less Annoying CRM app, take advantage of its collections of resources and articles from its help center. If you need in-depth account reviews or demos, you may schedule a consultation with them via Calendly.
Less Annoying CRM lives up to its name by providing users with a simple interface that is easy to navigate. It also comes with a short learning curve, so you don’t need to spend extra time just to train your team on how to use it. Still, it offers online resources you can refer to whenever you have questions about its features and functionalities. These are the reasons it earned a perfect score for ease of use.
Most of the users who posted Less Annoying CRM reviews online love its ease of use, intuitive interface, and affordability. According to them, it provides an easy and efficient way to organize contacts and customer communications. They also find Less Annoying CRM cost to be affordable and practical. While it does not offer live chat support, users praised the quality of its customer service team, saying the support team is prompt and helpful in responding to their requests.
As of this writing, it has garnered the following scores from popular review sites:
- Capterra: 4.8 out of 5 based on 507 reviews
- G2: 4.9 out of 5 based on 521 reviews
- Featured Customers: 4.7 out of 5 based on 1,796 reviews
One of the common points for improvement users mentioned in Less Annoying CRM reviews is its lack of reporting and dashboard customization options. It currently allows you to generate basic activity and lead reports. While it lacks a mobile app, users mentioned they could easily open and navigate it from both desktop and mobile web browsers.
Methodology: How We Evaluated Less Annoying CRM
To evaluate this program against other CRM software, we test each system ourselves. We examined crucial areas, such as pricing, core CRM features, quality of customer support, and ease of use. We also looked at recent CRM ratings about this platform from credible review sites.
Click through the tabs below for our Less Annoying CRM evaluation criteria:
10%
Pricing
10%
General Features
30%
Niche Features
20%
Ease of Use
20%
Support
10%
Expert Score
10% of Overall Score
Cost is typically an essential criterion for any business, so it was one of our considerations when evaluating the cost-effectiveness of this provider. We usually give a high score to providers that offer a starter plan that costs $30 or less. We also check the availability of a free starter plan, scalable pricing options, and options to pay monthly or annually.
10% of Overall Score
We looked at overall features we feel are necessary for any CRM system, such as integration options, reporting, and analytics tools. We also considered the availability of a mobile app—which is crucial for sales reps who are always on the go.
30% of Overall Score
We also looked at the niche and targeted features of the software to see the value a user can get by subscribing. For this CRM system, we checked if they offer specialized features such as lead scoring, email and SMS marketing, workflow automation, and appointment booking.
20% of Overall Score
We evaluated this provider’s platform usability and the level of technical experience needed to use the system. This was analyzed in terms of the expertise required to set up an account, the learning curve to use its features, and the ease of integrating with other third-party applications.
20% of Overall Score
Support is a critical part of running any CRM tool, especially for small businesses that don’t have in-house technical support. We analyzed the types and availability of support offered by these providers through live chat, email, and phone.
10% of Overall Score
We looked through existing and best CRM reviews on credible sites to measure the level of satisfaction current users have and any problems they typically encounter. We also added our thoughts and expert opinion on essential features, value for money, and popularity.
*Percentages of overall score
Bottom Line
Less Annoying CRM provides users with a web-based CRM with powerful contact, lead, pipeline, calendar, and task management capabilities. It is an ideal choice for individual users and small to midsize businesses needing a user-friendly, low-cost CRM solution. Try a live demo or sign up for a 30-day free trial to find out if this is the right fit for your business.
