LexReception provides customized live answering and virtual receptionist services to businesses of all sizes. It offers users with a convenient and efficient way to answer all important calls and queries. In this article, we cover LexReception reviews and pricing. Ready to get started? Request a demo.
Summary of Positive LexReception Reviews
Users who gave LexReception a positive review said that the company provides highly trained and professional virtual receptionists. They also like that the call scripts are customized based on their business and industry.
One user who gave LexReception a positive review on Trustpilot said that the support staff has been very helpful — from the setup to the implementation phase. She commended them for being adaptable and accommodating, especially when they need some tweaks to how their calls are answered. She said that the receptionists are great with their customers and provide the right balance of friendliness and professionalism.
Summary of Negative LexReception Reviews
As of April 2019, there are very few negative reviews about LexReception online. One user who initially wrote a negative review due to her dissatisfaction with the service highlighted that LexReception reached out to her promptly to resolve the issue and refunded her full payment. It is notable that negative reviews are rare, and most users are happy with the quality of its services.
LexReception pricing is based on three paid plans: Small ($99/month), Medium ($199/month), and Large ($349/month). The main differences between the plans include the number of monthly minutes, the amount of charge per extra minute, and the voicemail box allocation. Calls of 30 seconds or less are free of charge.
The charge per extra minute ranges from $1.47 to $1.15.
Ready to get started with LexReception? Request a demo.
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Check out the list below of some of LexReception’s features:
- Virtual receptionists/front-office
- Call transfers
- Call screening
- Message relays
- Appointment scheduling
- Short message service (SMS) reminders
- And more
How are users guaranteed that no calls are missed?
LexReception doesn’t only provide virtual reception services, it also offers 24/7 services, making sure that all calls are answered, and no important messages are missed.
How does LexReception provide customized services?
Instead of providing generic phone answering services, LexReception takes the time to get to know their clients, understand their business, and build answering scripts based on these. Hence, LexReception can provide clients with a customized and personalized way of entertaining calls and business queries.
Here is a list of some of LexReception’s popular integrations:
Have you read these LexReception reviews and are still not sure if it’s the right fit for you? Read our reviews of all top answering service providers or check out one of these three LexReception alternatives.