LiveAnswer is a virtual receptionist and call answering service provider. Its features include multilingual live agents, real-time analytics and reporting, on-call scheduling, mobile access, and more. In this article, we cover pricing. Ready to get started with LiveAnswer? Visit their website.
Summary of LiveAnswer User Reviews
As of the date this article was written (01/02/19), there are no user reviews of LiveAnswer online. If you are a past or current LiveAnswer customer, leave a review to help other business owners who are deciding whether or not to use the platform.
LiveAnswer offers eight plans with base subscriptions ranging from $99 to $509 per month and larger scale operations ranging from $745 to $1,749 per month. The main differences between the plans include the number of live agent minutes, forwarding minutes, and provided numbers.
Additional live agent minutes, IVR/forwarding minutes, and toll-free or local numbers cost $1.30/minute, $0.08/minute, and $8.98/line/month, respectively.
Ready to get started with LiveAnswer? Visit their website.
Top Answering Service Pick from Fit Small Business
6 Best Answering Services for 2018 — Answering services provide live or virtual receptionist phone service to businesses that want to make sure calls are answered around the clock. In this guide, we examined several answering services and narrowed down our top six choices in terms of price, features, and customer support, to determine the best overall.
Check out the list below of some of LiveAnswer’s features:
- Central Call Data Access
- Unlimited Users
- Team Organization
- Real-Time Analytics and Reporting
- Call Routing
- Dispatch Protocols
- On-Call Scheduling
- Script Preview
- Mobile Access
When are LiveAnswer agents available to take calls?
Can a user keep their existing number and use it with LiveAnswer?