LiveHelp is a live chat service that enables companies to manage their inbound and outbound communication flows. Its solutions include LiveChat, LiveBot, LivePush, and LiveTicket. In this article, we cover LiveHelp reviews and pricing. Ready to get started? Get a free trial.
LiveHelp pricing varies based on three plans: Lite (€6.40/agent/month, approximately $7.07/agent/month), Standard (€10.50/agent/month, approximately $11.59/agent/month), and Business (custom priced). The main differences between the plans include the number of agents, concurrent users, widgets, templates, and canned responses, and access to premium features like pre-chat form.
*The company also offers biennial plans: Lite (€3.46/agent/month, approximately $3.82/agent/month), Standard (€5.67/agent/month, approximately $6.26/agent/month), and Business (custom priced). Annual and biennial plans are paid in full at the start of the billing cycle.
Conversions to US dollars are based on the current exchange rate when this article was written (Oct. 16, 2019).
Ready to get started with LiveHelp? Get a free trial.
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Summary of LiveHelp Reviews
As of the date this article was written, there are no available LiveHelp reviews online. If you are a past or current LiveHelp customer, leave a review to help other website owners who are deciding whether or not to use the program.
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Check out the list below of some of LiveHelp’s features:
- Multi-account management
- Responsive templates
- Files transfer
- Chat log and tracking
- Video call with customers and colleagues
- Customer satisfaction survey
- Data security (SSL)
- And more
Do I need to install the LiveHelp software?
No. Users only need to insert a few HTML lines in the code of the website pages where you want the LiveHelp chat to appear. Upon purchasing LiveHelp, an activation email will be sent to you along with the HTML lines or code.
What payment methods does LiveHelp accept?
LiveHelp accepts payments via credit cards, PayPal, and bank transfers.
Here is a list of some of LiveHelp’s popular integrations:
- Google Analytics