LiveWorld is a social media management agency that monitors and improves the experiences of customers through social conversations. It provides content monitoring and customer engagement services, making it easier for users to respond to and resolve customer issues. In this article, we cover LiveWorld reviews and pricing. Ready to get started? Request a demo.
Summary of LiveWorld Reviews
As of the date this article was written (March 05, 2019), there are no LiveWorld reviews online. If you are a past or current LiveWorld customer, leave a review to help other business owners who are deciding whether or not to use the software.
LiveWorld pricing is not readily available on its website. Pricing for similar services ranges from $0 to $15 per month for starter plans for single users, while the more advanced plans designed for multiple users can cost $99 to $399 per month. Interested users may contact LiveWorld’s sales team for more details on its plans.
Ready to get started with LiveWorld? Request a demo.
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Check out the list below of some of LiveWorld’s features:
- Content moderation
- Influencer program
- Brand storytelling
- Social customer care
- Social brand identity and voice
- Social advertising
- Content planning
How do I send and track survey requests for my customers?
First, create a survey on your preferred survey platform. Next, in the LiveWorld platform, create a Response Template that contains the survey URL as part of the message inviting the recipient to complete the survey. Finally, set the type of the Response Template to “Survey” and click save.
What is the Engagement Module?
The Engage Module is where your agents may first encounter content from around the social web. Engagement agents review incoming posts, comments, and replies to ensure that your brand is up to date with the mood of your audience and that your community guidelines are maintained.
Here is a list of some of LiveWorld’s popular integrations: