Loop Email is a messaging app that enables users to have chat-like discussions with key individuals and team members directly from their email accounts. With its built-in chat and customer service feature, it allows teams to address important messages and resolve customer queries together. In this article, we cover user reviews and pricing. Ready to get started with Loop Email? Request a demo.
What Loop Email Does Well
Users who gave a positive review like that it has a free version and a user-friendly interface. Others mentioned that its built-in chat feature and smart inbox functionality enable them to quickly communicate with team members and easily find unread messages.
One user who gave a positive review of Loop Email on Capterra appreciates that it does not have a steep learning curve and is easy to use. He added that its chat feature allows for more efficient communication between individuals and teams.
What Loop Email Does Not Do Well
Users who gave Loop Email a negative review stated that it lacks an Android version. Others suggested adding a calendar integration and improving its existing features, while some complained about its slow email synchronization.
One user who left a negative review of Loop Email said that he would really like to use it on his Android phone; however, its mobile app only supports iOS devices. He also commented that email synchronization sometimes takes a long time to complete.
Loop Email Pricing
Loop Email has a free plan and two paid subscription options: Business (£7/user per month or approximately $8.98/user/month) and Enterprise (custom priced). The main differences between the plans are the numbers of users and teams, the level of support, and the availability of the API feature.
Ready to get started with Loop Email? Request a demo.
Loop Email Features
Check out the list below of some of Loop Email’s features:
- Built-In Chat
- Centralized Messaging
- Organizes Emails by Contact Channels
- Share Emails, Files, and Messages
- Team Collaboration
Loop Email FAQ
What are the email accounts that Loop Email supports?
How many email accounts can users add to Loop Email?