Lucky Orange is a heatmap software which allows users to see everything visitors did before they left a site. Its key features include visitor analytics, sales chat, polls, and more. In this article, we cover Lucky Orange reviews and pricing. Ready to get started? Get a free trial.
Summary of Positive Lucky Orange Reviews
Users who gave Lucky Orange a positive review online said that it is a user-friendly app that can effectively track and visualize visitor behavior. They added that the software can convert information gathered into useful data that website owners can act on towards their advantage. Good customer service was also cited.
One user who gave Lucky Orange a positive review on G2crowd said that unlike its competitors, the software offers the ability to segment and filter the heatmap data. He added that they are performing conversion optimization by analyzing the qualitative data provided by Lucky Orange. He also shared that they are able to identify repeat visitors via IP address, which helps them visualize the conversion flow.
Summary of Negative Lucky Orange Reviews
Users who gave Lucky Orange a negative review wished that the website could be redesigned to have a simpler appearance and to make the heat map options more visible. Some reported occasional bugs and lags in the program.
One user who gave Lucky Orange a negative review on Capterra shared that locating and creating heat maps for the checkout page is a bit tricky. He said that this option should have been more prominently placed to eliminate an additional step that would cause them to lose data.
Lucky Orange Pricing
Lucky Orange pricing is based on four paid plans: Starter ($10/month), Small Business ($20/month), Medium ($50/month), and Large ($100/month). The main differences between the plans are the number of monthly pageviews, sites, and operators. All plans include unlimited recordings and heat map data for a 30-day rolling period.
*Annual plans are paid in lump sum at the start of the billing cycle. A bi-annual payment option is also available.
Users who need up to a billion monthly page views and advanced support may contact Lucky Orange’s sales team for a customized Enterprise plan.
Ready to get started with Lucky Orange? Get a free trial.
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Lucky Orange Features
Check out the list below of some of Lucky Orange’s features:
- Dynamic heat maps
- Lucky Orange chat
- Conversion funnels
- Form analytics
Lucky Orange FAQs
How many pages can website owners track per site using Lucky Orange?
You can track an unlimited number of pages per site with no additional charges.
Does Lucky Orange track dynamic pages such as single-page apps and shopping carts?
Yes. The Enhanced Recordings feature of Lucky Orange automatically records dynamic pages that have a variety of HTML and AJAX changes. They don’t need to install any additional code.
Here is a list of some of Lucky Orange’s popular integrations: