Malwarebytes is a security software geared towards protection against malware and other invasive threats. It offers device security solutions for personal, teams, and small to enterprise level businesses. We compiled Malwarebytes reviews from around the web and found that Malwarebytes has a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
Malwarebytes Customer Reviews
Ease of Use: Fair
Customer Service: Good
Summary of Malwarebytes Reviews
What Malwarebytes does well:
Users who gave Malwarebytes a positive review liked that it is lightweight and easy to use.
What Malwarebytes does not do well:
Users who gave Malwarebytes a negative review said that it is way too simple and actually needs the backup of another security software. Some users also mentioned that they’ve experienced less than ideal customer service with the company.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd said that he’s been using Malwarebytes for over 2 years and has recommended it to many of his customers. He likes that the application is fast and unintrusive. He said that it’s simple to install and just works in the background so he frequently forgets that it’s there. He also said that it has very few conflicts with standard desktop applications and works great as part of an anti-malware strategy.
Most Helpful Negative User Review
A reviewer from Sitejabber said that he downloaded it mainly to remove the comet.yahoo extension malware. He shared that it can scan just like any other “malware” software, but that it basically ends there. He said it only allows a quarantine of alleged infections or warning, but that it won’t activate the actual web protection until a user purchases a premium subscription.
Other Malwarebytes Reviews From Users Around the Web
Here are a few other resources for finding helpful Malwarebytes reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Nov 30, 2017
Malwarebytes has a free plan and several paid plans. For Teams, pricing starts at $124.99 per year for up to 5 devices. For 10 devices, it’s $199.99 per year. For 20 devices, it’s $299.99 per year. Users can get 25% discount if they opt for a two-year subscription.
Endpoint Protection, Endpoint Security, and Incident Response are all under Malwarebytes for Business. They offer device protection from the cloud, on-premise endpoint security, and threat detection for SMB/Enterprise businesses respectively.
Features under Malwarebytes for Teams include:
- Prevent virus, spyware, and malware infections
- Stop ransomware attacks
- Shields programs and systems from hackers (Windows)
- Safe web browsing (Windows, Android)
- Automatic Protection updates
- Priority support
Customer support can be reached directly via email or tickets.