ManyChat is live chat platform that enables users to create Facebook Messenger chatbots for sales, marketing, and support. Its features include messenger broadcasts, automated sequences, website overlays, and more. In this article, we cover ManyChat reviews and pricing. Ready to get started? Sign up for free.
ManyChat pricing is based on two options: Free ($0) and Pro (starts at $10/month). The main differences between the plans include the number of allowed broadcast sequences and tags as well as access to advanced features like payments and branding.
The Pro plan monthly fees depend on the number of active subscribers.
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Summary of Positive ManyChat Reviews
Users who gave ManyChat a positive review said that it has a user-friendly interface. They also commended its easy to use chatbot builder. They added that the program is highly customizable, allowing them to tailor-fit chatbots according to how they would like to handle the customers.
One user who gave ManyChat a positive review on G2 Crowd said that the drag-and-drop functionality for building chatbots made it easier for her to create a flow for automated messages. She added that the website has educational materials that teach about chatbots. She also mentioned that the software’s ability to send message previews is useful for their team.
Summary of Negative ManyChat Reviews
Users who gave ManyChat a negative review complained that it is limited to Facebook Messenger only. They also added that they have encountered software crashes and glitches. Some mentioned that messages are sometimes tagged incorrectly.
One user who gave ManyChat a negative review on G2 Crowd said that messages with wrong tags have caused issues affecting the organization of their contacts. He also mentioned that he encounters glitches frequently.
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Check out the list below of some of ManyChat’s features:
- Live chat
- Drag-and-drop chatbot builder
- Facebook Ads and comments
- Landing pages
- Website overlays
- Messenger broadcasts
- Automated sequences
How can ManyChat users customize automated messages?
When building chatbots, ManyChat users can set keywords that would trigger certain premade responses. They can also adjust the control settings on the rules set for these keyword triggers.
Can ManyChat users create interactive messages?
ManyChat users can incorporate interactive buttons into their messages. These buttons can send a message, open a website, call a number, buy, start another flow, share a card, go through a smart delay, select existing step, or do additional actions.
Here is a list of some of ManyChat’s popular integrations: