Matterport is a 3D camera that is designed to scan the interior of residential, multifamily, commercial real estate properties, and more. Real estate agents can use it to create virtual tours of their listings in order to attract and convert more leads. In this article, we cover user reviews and pricing. Ready to try Matterport? Contact their support team for more information.
What Matterport Does Well
Users who gave Matterport a positive review said that they like its impact on clients because it provides a clear 3D view and virtual experience of a property. They also mentioned that the camera is easy to use since it is fully automatic and can quickly produce great 3D captures.
“Matterport’s product is a game changer to the world of real estate. The camera is essentially fully automatic making it as simple of a process for the user capturing the tour. Then, once the scan is complete, it gets even easier with the press of literally ONE BUTTON, the scan is processed and ready to share within an hour. The ability to see an overhead view/floor plan view of the space is a really nice touch, and you also have the ability to link in other media like videos or websites. I’ve worked with several members of the support team on different circumstances, and they’ve consistently been fantastic to work with. The product produces great content in a very short amount of time.”
– Trevor Popovits
What Matterport Does Not Do Well
Users who gave Matterport a negative review complained that some images are distorted, stretched, and either overexposed or underexposed. They also mentioned that the 3D camera is extremely expensive, plus it requires other devices which are not included in the purchase, like an iPad and tripod—which are also expensive.
One user who gave Matterport a negative review on G2 Crowd said that he often sees images that are distorted and stretched, which he thinks is caused by operator error. He also mentioned that the simultaneous use of Matterport and screen-sharing apps (which he uses to conduct virtual tours) consumes a great amount of bandwidth, which causes lags, choppy shots, and pixelated images.
Matterport has two camera products and three cloud plans. For the camera, Pro2 3D costs $3,395, while Pro2 Lite 3D costs $2,495. Their cloud hosting plans range from $49 to $149 per month. Users need to subscribe to the Matterport cloud to process and host data for spaces.
*A space is the processed model of a real-world environment built from individual scan data. The main differences between the cloud plans are the number of spaces hosted and collaborators.
Matterport 3D cameras require a cloud plan to operate. Subscribing to a cloud plan will give users access to data processing, lightning-fast hosting, and cloud software, which will enable them to manage, edit, and distribute their content. Additionally, Pro2 3D and Pro2 Lite 3D require a one-time space processing fee, which costs $19 and $29, respectively. Pro2 3D buyers will receive monthly processing credit depending on their selected cloud plan.
Users who need high-volume processing and hosting packages can contact Matterport’s support team for customized pricing. All plans are paid in advance and are not refundable.
Ready to try out Matterport? Contact their support team for more information.
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Check out the list below of some of Matterport’s features:
- Schematic Floor Plans
- Mattertag Content
- Core VR
- Mobile Capture
- 360 Degree Views
- Space Statistics
- Guided Tours
- 2D Photography
- Colored Point Clouds
- Leica BLK360 Integration
Do Matterport cameras have a warranty?
How long does scanning a property take?