Mautic is an open-source marketing software that automates email marketing and lead generation to optimize customer experience workflow. It also provides source tracking, multi-channel marketing, drip campaigns, lead verification, and social marketing. In this article, we cover Mautic reviews and pricing. Ready to get started? Request a demo.
Mautic pricing isn’t readily available on its website. However, according to a third-party site, estimate pricing for its marketing automation plan, called Mautic Cloud Pro, starts at $500 per month, billed annually. This is based on the total number of contacts. Those interested may contact Mautic directly to request a customized quotation.
Ready to get started with Mautic? Request a demo.
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Summary of Positive Mautic Reviews
Users who gave positive Mautic reviews like its open-source platform and easy application program interface (API) integration. They also shared that it provides an intuitive interface and campaign builder. Others commended the platform’s customization functionalities.
One user who gave Mautic a positive review on G2 said that the software is a robust and versatile contact management tool. He shared that it allowed them to generate follow-up campaigns, adding that Mautic forms are simple to set up. He also mentioned its seamless integration with Salesforce.
Summary of Negative Mautic Reviews
Users who gave negative Mautic reviews complained that software releases and updates usually show errors, causing downtimes and bugs to occur in the platform. They also mentioned about the lack of documentation for processes, making it hard to install, troubleshoot, and configure some setups.
One user who gave Mautic a negative review on G2 said that support is restricted to public forms but added that this is to be expected as it’s an open-source platform. He also noted that installing Mautic can be a complicated task without some technical assistance.
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Check out the list below of some of Mautic’s features:
- Lead segmentation
- Source tracking
- Customer relationship management (CRM) tools
- Analytics and return of investment (ROI) tracking
- Drip campaigns
- Social marketing
- And more
What type of support does Mautic provide?
Mautic provides customer support through email. Mautic Cloud Pro users may also contact support by clicking the Help button in their accounts. Support requests are typically answered within three business days between 8 a.m. to 5 p.m. Eastern time. Mautic also provides a resources section on its website with articles on account setup and configuration.
How can Mautic help users personalize communications with their contacts?
Mautic has a marketing messages feature that can optimize communication with contacts. By using the feature, contacts will receive user content on a channel they’ve set as their preference. Mautic users can create content to be sent through multiple channels: email, SMS, tweet, web notification, and mobile push notification.
Here is a list of some of Mautic’s popular integrations:
- Salesforce Sales Cloud
- Zoho CRM