Meltwater Social (formerly Sysomos) is an integrated social media management and AI-powered analytics engine. It enables users to optimize their online presence and outreach strategies using customized reports and services. In this article, we covered Meltwater Social reviews and pricing. Ready to get started? Request a demo.
Meltwater Social Pricing
Meltwater Social pricing is not readily available on its website. Factors that affect pricing include the number of social media accounts managed and access to advanced analytics. Pricing for similar providers have monthly fees that cost around $10 to $25/month for basic software; while more extensive apps range from $50 to $100+/month.
Ready to get started with Meltwater Social? Request a demo.
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Summary of Positive Meltwater Social Reviews
Users who gave Meltwater Social a positive review commended its social listening tool’s customizability and advanced search filters. They also said that its analytics features provide comprehensive and insightful reports.
“It is best used for tracking social conversation and chatter around a certain topic. The platform offers analytics tools to understand the demographics of the “talking” about a specific topic (i.e., location, age range, etc.), as well as traditional analytics like sentiment, number of tweets or mentions, influence, potential reach, etc.”
— Savannah Jackson
Summary of Negative Meltwater Social Reviews
Users who gave Meltwater Social a negative review complained about its steep learning curve, expensive pricing, and unreliable customer support team. They also suggested improvements in its reporting features.
One user who gave Meltwater Social a negative review on Capterra mentioned that its features aren’t robust enough to help him centralize all his social media management processes that are outside of Twitter. He also reported that it takes time to get up-to-speed on how to use the software.
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Meltwater Social Features
Check out the list below of some of Meltwater Social’s features:
- Social listening
- Social reports and services
- Customizable dashboards
- Content marketing
- Influencer search engine
- And more
Meltwater Social FAQs
What types of users can benefit from Meltwater Social?
Meltwater Social is designed to cater to marketing professionals, PR agencies, and customer care teams. It provides customizable social media management solutions that are tailor-fit per user in order to help filter through various topics and influencers on social media platforms.
How does Meltwater Social help users gain insights on popular topics on social media?
Meltwater Social provides users with a social listening tool that enables them to access online conversations in order to gain insights and track future data on trending topics. It helps them filter through various discussions in multiple social media channels.
Here is a list of some of Meltwater Social’s popular integrations: