MicroStrategy is a data analytics and business intelligence platform. It compiles all relevant insights and data in a single platform, enabling companies to see various aspects of their business including sales, marketing, inventory, financials and customer relations, among others. We compiled reviews from around the web and found that MicroStrategy has generally positive ratings. We also compared the most common pricing options for small business owners.
MicroStrategy Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Pricing: Excellent
Summary of MicroStrategy Customer Reviews
What MicroStrategy does well:
Users who recommend MicroStrategy said that the platform enables them to customize and easily pull reports. A lot of users also mentioned that the data and insights are very easy to understand.
What MicroStrategy does not do well:
Users who left negative reviews of MicroStrategy said that there is a slight learning curve when using the program for the first time. Some users also experienced occasional bugs when using the platform.
Most Helpful Positive Review
A user who left a positive review on G2 Crowd said that MicroStrategy is one of best business intelligence enterprise reporting tools around. He shared that it has loads of rich features available to the business user, with ease of use and advanced analysis in a single end-to-end solution. He also mentioned that MicroStrategy Desktop can read the majority of data sources — from the simplest flat files to the most complex databases and online data sets, so data from all of their sources are available in one place. He also said that the visual interface of the platform lets business users quickly understand and analyze all their data.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that MicroStrategy offers very little training, which adds to the steep learning curve of new users. He said that while the interface is generally easy, there are some areas that may not be intuitive to users which he hopes MicroStrategy can help address by providing informative videos.
MicroStrategy Reviews From Users Around the Web
Here are a few other resources for finding helpful MicroStrategy reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| User Review Website | |||
|---|---|---|---|
| G2 Crowd | |||
| Gartner | |||
| Software Advice |
*Average rating as of date article was written: October 23, 2017
MicroStrategy Pricing
MicroStrategy doesn’t publish their subscription options on their website. However, according to third party sites, their pricing plans range from $0 to $5,000 per month per user. The main differences between the plans are the channel access and analytical functionalities.
| Monthly Pricing | ||||
| Channel Access |
The Desktop version includes individual license use, visual data discovery, and creation and modification of analytics, while the Web version includes the features of the Desktop version with an additional Microsoft Suite integration.
MicroStrategy’s Mobile version includes multi-device access and deployment of native apps. It can be operated in both iOS and Android operating systems.
The Architect version includes development lifecycle management, schema development, modeling tools, and multi-functional role management.
Interested users can sign up for a 30-day free trial.
Compare MicroStrategy Competitors
Not sure if MicroStrategy is the right analytics software for your business? Check out our reviews of all analytics software.
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Mario Pires
Verified Review
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Review SourceOrganic
Multi products. Versatile. Multi plataform
Sometimes is not an easy learning curve.
Lack of an agile platform to design the reports
Verified Review
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Review SourceOrganic
Robby Tabuchi
Verified Review
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Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Provides a free desktop software that allows you to utilize the majority of features provided with analytic tools such as tablea. The ability to integrate with other systems has proved to be very useful and improves workflow. The web
The software can be quite slow to launch and to use with large data sets. They could also provide more training video or resources.
I did not purchase but rather used the free software to fill the gap we had in analytics tools until we got Tableau. It is good to know that the software may launch and run slow and you may require a better tool for advanced analytics at a large scale.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
ADOUTTE Mathieu
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Large scale BI
Rapid and easy deployment
Slow innovation cycles
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Mark Guilday
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
I am writing this review as a use, not an admin, so unfortunately I can’t give you as detailed a review as I would like.
The Dashboards (now called Dossiers) are great and can connect with various other systems (we connect Salesforce) and can really give you a 360 degree view of your business. The tool gives the standard user drag and drop report making capability and more advanced users can do some amazing things.
I would say one of the best things about MSTR is the flexibility and ease of use. I’ve been using it for 3 1/2 years now as well as Salesforce and other tools and for the most part it has been very stable and easy to use. Our whole company uses it for all our revenue reporting and much more. We trust the data which is important too.
One thing that they could improve on is the UI/UX. It’s not too hard to drag and drop but the UI is very plain and the UX sometimes is confusing. One example is when sharing a report, there are various ways to do it and if you accidently don’t do it just right the link won’t work for the user you send it to. Most of my gripes are just things you learn once and know from then on, it’s just some things aren’t super intuitive.
I can’t speak to the support they give or any admin features so I’m sure others who actually run this software can give you a much better understanding of setup and admin work.
I’e said this a few times but I’m not an admin or an advanced user so I can speak to the usability but the backend is a mystery to me. Our admin used to work for MSTR so I think we are lucky in the fact that he knew everything you need to know to be a super admin right from the start. I do believe I remember hearing him saying support is frustrating, but any technical product can be frustrating especially when a lot of customization goes on.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Holly French
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
I think the user interface is easy to learn for normal users even if they have not used analytics software before. There are three ways to do most things (navigation bar on left, main screen icons, or the M menu). There are 2 Top Level Folders for reports (Shared Reports and My Reports) which make it easy to find reports especially when combined with the Search features available. I love the ability to easily and quickly schedule any reports to automatically run (print, email, etc.).
Software is a little buggy but not enough to slow down anyone generating reports. Some reports take a VERY LONG time to run but of course this is dependent on the company’s server capabilities and the amount of data stored in the database pulling from.
Nothing.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.