MindTouch is a knowledge management solution for creating valuable content and useful guides for customers and support agents. It enables users to manage and optimize their content across channels and collect insights to improve customer experience and boost agent performance. Here, we cover MindTouch reviews. Ready to get started? Visit its website.
The MindTouch pricing details are not published on its website. However, software similar to it have fees that range from $20 to more than $200 per month depending on the features included. Interested users may contact its sales team to request pricing information.
Ready to get started with MindTouch? Visit its website.
Summary of MindTouch Reviews
As of the date this article was written (May 28, 2019), there are no up-to-date MindTouch reviews online. If you are a past or current MindTouch customer, leave a review to help other business owners who are deciding whether or not to use the software.
Check out the list below of some of MindTouch’s features:
- Content feedback
- Customer insights and reporting tools
- Guided content framework
- Link management
- MindTouch Editor with drag-and-drop images
- User permissions and privacy levels
- And more
Can MindTouch support multiple languages?
Yes, MindTouch’s user interface and editor functions include support for 20 languages, such as Arabic, Chinese, French, German, Italian, Japanese, Korean, and Spanish among others.
What reports can MindTouch generate?
MindTouch can generate reports that enable you to identify gaps in your knowledge base and how your users are utilizing your content among others. These reports include content aging, search terms and insights, community scoring, site and user activity, and more.
Here is a list of some of MindTouch’s popular integrations:
Have you read these MindTouch reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer experience software or check out one of these three MindTouch competitors.