Mouseflow is a session replay tool that enables users to watch how people use their site to help them identify pain points and increase conversion rates. Its key features include heat maps, funnels, form analytics, and more. In this article, we cover Mouseflow reviews and pricing. Ready to get started? Join for free.
Mouseflow pricing is based on five subscription options: Free Forever ($0), Starter ($29 per month), Growth ($99 per month), Pro ($399 per month), and Enterprise (custom priced). The main differences between plans include the limit for page views, monthly sessions, websites, and storage, as well as access to premium features such as multiple users, API, and account manager.
*Annual plans are paid in full at the start of the billing cycle.
Creating a Mouseflow account is free. All plans except for Enterprise start with a 14-day free trial. After the trial period expires, the user will be given the option to either upgrade or stay on the Free Forever plan.
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Summary of Positive Mouseflow Reviews
Users who gave Mouseflow a positive review online said that its interface is user-friendly. They are also satisfied with how well its heat maps display visitors’ mouse clicks and movements on their site. Others commended its excellent customer support.
One user who gave the software a positive review on G Crowd said that the software is easy to use and to implement on any portal. He shared that it enables him to get more detailed insight on all site visitors. He also appreciates its integration with Slack, saying this allows for instant feedback and real-time interaction with customers.
Summary of Negative Mouseflow Reviews
Users who gave Mouseflow a negative review online said that its recording tool sometimes slows down or stops working. They also wished for more filtering options for the session recordings, saying this would make the software much easier to navigate.
One user who gave the software a negative review on Capterra said that the software’s biggest con is the endless scroll option in the user recording tool. He shared that when he continues scrolling, the page gets bogged down. He added that this makes the process of sorting through recordings slow and arduous.
Top Mouseflow Pick From Fit Small Business
6 Best Heat Map Software: Heat maps help businesses visually understand how website visitors interact with their website. Heat maps inform website design, optimization, and customer service decisions, and supplement analytics software with qualitative traffic analysis. In this guide, we analyzed all major heat map software, and considered price, features, and ease of use to determine our six top picks and best overall option.
Check out the list below of some of Mouseflow’s features:
- Heat maps
- Session replays
- Forms analytics
- Mobile support
- Documentation and training
- And more
How many replay or recording sessions do I have?
Your account receives a refill of credits each month (one credit is given for one session), depending on your plan. All tracking will stop when these run out until your next refill date. As the user, you need to manually request a refill on your dashboard if you can’t wait for the next scheduled refill.
What exactly do Mouseflow’s filters and segments do?
Filters and segments help users speed up the search. It allows users to sort search items by language, browser, duration, location, visitor type, and more.
Here is a list of some of Mouseflow’s popular integrations: