Moxie is a live chat software that specializes in digital business-to-consumer (B2C) communications. Its features include chatbot integration, simultaneous browse and chat, geolocation sharing, translation services, and more. In this article, we cover Moxie reviews and pricing. Ready to get started? Request a demo.
Moxie pricing is not readily available on its website. Services from similar providers range from $0 to $39 per agent per month for apps with basic features, or from $40 to $50 per agent per month for more extensive services. Interested users may contact Moxie’s sales team for more information.
Ready to get started with Moxie? Request a demo.
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Summary of Positive Moxie Reviews
As of the date this article was written (Aug. 15, 2019), there are few up-to-date Moxie reviews available online. However, some users commended specific features such as historical search, standardized responses, and level of customer support.
Summary of Negative Moxie Reviews
There are not a lot of up-to-date negative Moxie reviews online as of this writing. However, some users find the software unintuitive and had several issues with frequent crashing and customization difficulties.
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Check out the list below of some of Moxie’s features:
- File and screen sharing
- Simultaneous browse and chat
- Geolocation sharing and online tracking
- Chat deflection
- Translation services
- And more
What customer parameters does Moxie keep track of?
Moxie does real-time customer tracking based on their shopping cart value, leads, referrals, and page visits.
Can Moxie users customize the look of the app?
Yes. Users are offered a configurable color palette so that they are able to customize the app according to their brand guidelines.
Here is a list of some of Moxie’s popular integrations:
- Facebook Messenger
- Amazon Web Services (AWS)