MyCase is a cloud-based legal practice management software that offers solutions for contacts and calendar management, time tracking, and billing. We compiled MyCase reviews from around the web and found that MyCase has mostly positive ratings. We also compared the most popular pricing options available.
MyCase Customer Reviews
Ease of Use: Excellent
Customer Service: Good
Summary of MyCase Reviews
What MyCase does well:
Users who gave MyCase a positive review appreciate the responsive, knowledgeable, and helpful customer service.
What MyCase does not do well:
There weren’t a lot of negative MyCase reviews, but several users said that some features (e.g. recurring calendar and tasks) are lacking, especially in the mobile app.
Most Helpful Positive User Review
A positive reviewer from the site Trustpilot said that they use MyCase not only for their case management needs, but also for their web design. He said that customer service does everything possible to make sure they’re satisfied. He felt that the customer support team is genuinely concerned and motivated to provide the best service possible.
Most Helpful Negative User Review
A reviewer from Software Advice said that there is a lack of features such as recurring calendar entries and tasks, as well as the integration of contacts, calendar, and other items into MyCase from other programs. He said that the iPhone app version isn’t the same as the online version as it’s very limited and missing a lot of items available on the online version.
Other MyCase Reviews From Users Around the Web
Here are a few other resources for finding helpful MyCase reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Nov 8, 2017|
MyCase costs $49/user/month, billed monthly. Data storage is unlimited, as well as the number of uploads and downloads allowed. They also offer a free trial for users to test the functionalities of the software.
*Annual plan is paid in full at the start of the billing cycle.
Its features include:
- Document Management
- Lead and Contact Management
- Time Tracking
- Legal Calendaring
- Expense Tracking
- Performance Reporting
- Online Payments
- Automated Workflows
- Client Management
- Integrates with Dropbox and QuickBooks
All user and client data is secure and requires a login to access. MyCase uses industry-standard SSL security, which most financial institutions also use.
Training sessions and the knowledge center are available for current users, and customer support may be reached via phone or email.
Compare MyCase Competitors
What is MyCase?
MyCase is a complete case management solution for your law firm, providing the tools you need to improve organization, increase efficiency, and scale your firm operations. With MyCase, all of your important case details – documents, contacts, calendars, emails, tasks, invoices – are available in a single, organized location. Try a free trial (no credit card required) at mycase.com.
MyCase News & Activity
- MyCase Updates Include Lead Tracking, LEDES Billing, Dropbox Integration, And More
- New Features Abound for MyCase
MyCase Customer Service
Whether you need help getting started or have a question regarding the product, our Customer Success Managers are available LIVE during US business hours. We’re always ready to give you answers via live chat, phone support, and email.
What makes your company stand out from the competition?
MyCase is the simplest, most affordable, and portable way to solve the key administrative challenges of running a small law firm. Serving thousands of attorneys across the country, MyCase places a high emphasis on customer trust and feedback, working diligently to make continual product updates that allow law firms to run at peak efficiency. In addition, MyCase integrates directly with Quickbooks and Dropbox to save you time when editing documents and bookkeeping – all on one all-inclusive pricing plan.