MyCase is a cloud-based legal practice management software that offers solutions for contacts and calendar management, time tracking, and billing. We compiled MyCase reviews from around the web and found that MyCase has mostly positive ratings. We also compared the most popular pricing options available.
MyCase Customer Reviews
Ease of Use: Excellent
Customer Service: Good
Summary of MyCase Reviews
What MyCase does well:
Users who gave MyCase a positive review appreciate the responsive, knowledgeable, and helpful customer service.
What MyCase does not do well:
There weren’t a lot of negative MyCase reviews, but several users said that some features (e.g. recurring calendar and tasks) are lacking, especially in the mobile app.
Most Helpful Positive User Review
A positive reviewer from the site Trustpilot said that they use MyCase not only for their case management needs, but also for their web design. He said that customer service does everything possible to make sure they’re satisfied. He felt that the customer support team is genuinely concerned and motivated to provide the best service possible.
Most Helpful Negative User Review
A reviewer from Software Advice said that there is a lack of features such as recurring calendar entries and tasks, as well as the integration of contacts, calendar, and other items into MyCase from other programs. He said that the iPhone app version isn’t the same as the online version as it’s very limited and missing a lot of items available on the online version.
Other MyCase Reviews From Users Around the Web
Here are a few other resources for finding helpful MyCase reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Nov 8, 2017|
MyCase costs $39 per month per user. Billing is on a monthly basis and users can cancel any time. Data storage is unlimited, as well as the amount of uploads and downloads allowed. They offer a 30-day free trial for users to test the functionalities of the software.
Its features include:
- Automated tasks and calendaring
- Easy time and expense tracking
- Custom templates
- Intuitive case filing system
- Document and contact management
- Secure client portal
- Professional invoices
- iOS and Android Apps
All user and client data is secure and requires a login to access. MyCase uses industry-standard SSL security, which most financial institutions also use.
Training sessions and the knowledge center are available for current users, and customer support may be reached via phone or email.