MyFax is an online fax service provider that allows users to send and receive fax messages using their mobile devices. Its features include multiple sending of fax transmissions, activity reports, mobile app, fax number porting, and more. In this article, we cover user reviews and pricing. Ready to try MyFax? Get a free trial.
What MyFax Does Well
As of the date this article was written (11/16/18), there are no up-to-date positive user reviews of MyFax online. If you are a past or current MyFax customer, leave a review to help other business owners who are deciding whether or not to use the software.
What MyFax Does Not Do Well
Users who gave MyFax a negative review complained about the company’s poor quality of customer support. Many of them also had difficulties with resolving issues and canceling subscriptions.
“Tech support is horrible. I emailed them on two separate occasions about an issue I was having and got no response. So I called and reached a very rude tech support person who basically said they could do nothing about my issue of faxes not being sent.”
— Chris J. Baumli
MyFax offers three subscription plans: Home Office User ($10/month), Small Business User ($20/month), and Power User ($40/month). The main difference between the plans is the number of fax transmissions.
|Home Office User|
|Small Business User|
*Pages faxed (within the US) in excess of the allotted number of faxes costs $0.10 each.
The Home Office User plan is available for an annual subscription of $139.90/year.
Ready to try MyFax? Get a free trial.
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Check out the list below of some of MyFax’s features:
- Local Fax Number
- Fax Number Porting
- Toll-Free Fax Number
- International Fax Number
- Fax By Email
- Mobile App
- Fax Archive
- Fax to 50 (multiple-send capability)
- Centralized Portal
- Fax Activity Reports
Can users keep their existing fax numbers?
Is it possible to send multiple documents in one fax?