MyTime is a cloud-based appointment scheduling software that enables businesses to manage their online and in-store bookings, grow their online presence, and engage with their clients. It can be used by a wide range of businesses such as salons, pet shops, as well as large franchise and enterprise businesses. We compiled MyTime user reviews from around the web and determined that it generally has positive ratings. We also compared its available popular pricing options.
Summary of User Reviews
What MyTime does well:
Users who recommended MyTime said that it is easy to use, intuitive, and is customizable to any kind of business. They also commend its excellent customer service system.
What MyTime does not do well:
There weren’t a lot of negative reviews about MyTime. However, some users said that the mobile app occasionally crashes, which makes it unreliable.
Most Helpful Positive User Review
A user who left a positive review on GetApp said that MyTime’s calendar sync feature helps reduce schedule conflicts between his personal and business appointments. He also likes the built-in messaging tool that allows him to communicate to all of his clients anywhere and anytime.
Most Helpful Negative User Review
A user who left a negative review of MyTime on GetApp said that some upgrades can be useful for their business such as a mandatory downpayment system before confirming an appointment. They also complained about glitches and software issues, but they said the customer service team helped them resolve these.
MyTime has four subscription plans: Basic ($134/month), Growth ($199/month), Premium ($249/month), and Enterprise (customized pricing). The main difference between the plans is access to premium features such as listing management, online booking widget, targeted email campaigns, reputation management, user audit trails, campaign reporting, and advanced security features.
Annual subscription plans are charged on lump sum and users are only billed once a year.
Check out the list below of some of MyTime’s features.
- Online and In-Store Scheduling
- Search and Social Bookings
- 2-Way Messaging
- Email Marketing Campaigns
- Inventory, Client, and Staff Management
- Real-Time Chat
- Reports and Analytics
- Online Listing and Reputation Management
- Enterprise-Grade Security
- Franchise Management
- And More
Helpful Appointment Scheduling Resources
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Should a Salon Use Online Booking Software? Pros & Cons – Learn how a salon/spa that offers online booking could potentially boost appointments by 25%. Get to know the pros and cons of using an online appointment booking software.
Is there a free trial?
How does MyTime help reduce no-show or missed appointments?
MyTime sends automated text confirmations and reminders to make sure appointments aren’t missed by customers. It sets triggers based on key events such as upcoming appointments, last-minute sales, or being late for an appointment.
How can MyTime track client or customer reviews?
MyTime has a real-time monitoring feature that tracks all reviews left on business locations. The dashboard updates automatically as new reviews appear. There is also an option to set up email and text message alerts for location staff, so that they can respond directly to customer issues.
MyTime Overview Video
This video provides an overview on how MyTime can help users manage their businesses better through its different features and functionalities.
When choosing an appointment scheduling software, it’s important that it integrates with other applications your business is currently using. Here is a list of some of MyTime’s popular integrations:
- Google Calendar
- Microsoft Outlook
- Yahoo! Calendar