Neat.com is an automated bookkeeping software for small businesses. It offers solutions for accounting, collaboration, expense management, and more. We compiled Neat.com reviews from around the web and found that it has a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
Summary of Neat.com User Reviews
What Neat.com does well:
Users who gave Neat.com a positive review like that easy it is to use once it’s fully set up and that it’s suitable for small businesses.
What Neat.com does not do well:
Users who gave Neat.com a negative review said that the software is quite glitchy. Some users also commented on how customer service is not the best.
Most Helpful Positive User Review
A reviewer from Capterra said that Neat.com is the best for small businesses. She said it’s user friendly, and it allows them to keep the client updated. She added that it really helps with eliminating the clutter of receipts. She said that she uses it for both home and business as it comes especially handy during tax season.
Most Helpful Negative User Review
A reviewer from Trustpilot said that the Neat.com software is never working properly and that it crashes every few weeks. He said there’s never a live person available to talk to, to solve it, and that he can’t update because the page keeps kicking him out. He said it gives him an error everytime he tries to log in and it happens a few times a year. He said he’s very disappointed.
Neat.com has three subscription options: Lite ($7.99/month), Premium ($14.99/month), Business ($21.99/month). Users who opt for annual billing can get a lower monthly fee. The main differences between the plans include number of users allowed and the receipt verification credits.
NeatVerify Credits are available for the Premium and Business plans. This ensures the accuracy of extracted data from scanned receipts. Users can purchase between 60-400 credits a month for costs that range between $4.99-$24.99/month.
- Mobile receipt scanning
- Document report
- Everywhere access
- InDocument identification
- Expenses and reporting
- Email marketing integration
- Contact management
- And more
Useful Neat.com Resources
Best Accounting Software for Small Business – Read our buyer’s guide for a comparison of the top three accounting software for small businesses. We compare QuickBooks vs. Wave vs. Freshbooks to give you an idea of which accounting software will work best for your business needs.
What is Quickbooks? – This article provides a detailed explanation on what exactly Quickbooks is and how it can affect how your business does accounting and more.
QuickBooks Training – Online, Free and Paid Options – There are different ways to learn all you need to know about QuickBooks. Read our guide to find out what’s best for you.
All Accounting and Bookkeeping Articles – Check out the accounting section of our website to read all of our accounting and bookkeeping guides.
What is the difference between the Neat Legacy and Neat Cloud-Powered Software?
Neat.com’s Cloud-Powered Software is a platform that provides the convenience of a desktop application with all the benefits of a cloud-based service. This can help to provide quicker updates and more features you might need. Neat.com’s Legacy Software on the other hand has been their flagship product for years, but it has been retired.
What are the hours of technical support?
Their technical support team is available from 9am-8pm EST, Monday-Friday.
Overview of Neat.com Video
The video below is an overview on how Neat.com can help you get organized.
When choosing an accounting software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Neat.com’s popular integrations.