Net2phone is a cloud-based phone system and business VoIP service provider. It offers hosted PBX phone service, SIP trunking, call center VoIP, as well as customized VoIP solutions. There weren’t a lot of Net2phone user reviews available online, but the ones we found are generally positive. We also shared its available pricing options.
Summary of User Reviews
What Net2phone does well:
Users who recommended Net2Phone appreciate the reliability of the customer support team. They also said that the phones provided by the company are of high quality.
What Net2phone does not do well:
There weren’t a lot of negative reviews about Net2phone. However, some users complained about occasional service outages that cause disruptions to their business operations.
Most Helpful Positive User Review
A user who left a positive review of Net2phone on My Voip Provider said that the transition to their services was done very quickly and seamlessly — thanks to the help of the reliable customer support team. He also said that the phone and fax services are both working efficiently.
Most Helpful Negative User Review
A user who left a negative review of Net2phone on G2 Crowd said that there were connection lagging issues which caused delay, particularly when hosting conference calls. He also said that there were inconsistencies in terms of the network’s quality.
Net2phone doesn’t publish pricing information on their site. However, according to third-party sites, price starts at $19.99/seat. The system includes unlimited calling and faxing, 40+ advanced phone features, and US-based support. Interested users may contact their sales team to request for a customized quote.
Check out the list below of some of Net2phone’s features.
- Call Forwarding
- Call Waiting
- Caller ID
- Calls on Hold
- Speed Dial
- Call Recording
- Call Transfer
- Extension Dialing
- Remote Office
- Admin Panel
- Toll-free Number
- Direct Phone Number
- And More
Helpful VoIP Service Provider Resources
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support – Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
4-Line Phone System vs. VoIP: Which is Better – Learn why it is time for your business to upgrade your 4-line phone system to a VoIP provider.
VoIP vs Landline: What’s the Best Small Business Phone System – Learn about the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies, so you can decide on the best solution for your business.
Things to Consider When Setting up VoIP Phone Service – Learn everything you need to find the best VoIP phone service provider for your business’ needs.
Is there a free trial?
There is no mention of a free trial on Net2Phone’s website.
How is the Net2phone’s cloud-based phone system different from the traditional lines?
By moving the Private Branch Exchange (PBX) from the office to the cloud, the program eliminates the need for users to perform installation and maintenance by themselves. All the functionalities of a PBX system are intact; however, they are completely hosted by Net2phone. Rather than installing and maintaining a phone system onsite, a cloud-based Hosted PBX system enables clients to rely on Net2phone for managing the service.
What is the capacity of Net2phone’s high volume calls?
Net2phone’s Tier 1 Telco grade platform has a capacity of up to 450,000 concurrent calls. They claim that their system can accommodate peak periods and fluctuating voice traffic.
Net2Phone Overview Video
This video provides an overview of how Net2phone can help your business through their VoIP solutions.