Net2Phone is a cloud-based phone system and business voice-over-internet-protocol (VoIP) service provider. It offers hosted private branch exchange (PBX) phone service, session initiation protocol (SIP) trunking, call center VoIP, as well as customized VoIP solutions. In this article, we cover Net2Phone reviews and pricing. Ready to get started? Get a free quote.
Net2Phone pricing information is not readily available on its site. However, according to third-party sites, price starts at $19.99/seat. The system includes unlimited calling and faxing, 40-plus advanced phone features, and United States-based support. Interested users may contact its sales team to request for a customized quote.
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Summary of Positive Net2Phone Reviews
As of the date that this article was written (May 17, 2019), there are no recent positive Net2Phone reviews available online. If you are a past or current Net2Phone customer, leave a review to help other small business owners who are deciding whether or not to use the service.
Summary of Negative Net2Phone Reviews
There are not many negative Net2Phone reviews online as of this writing. However, some users complained about frequent system outages. Others were disappointed with the service quality of its technical support team.
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Check out the list below of some of Net2Phone’s features:
- Unlimited calls
- Short message service (SMS)/multimedia messaging service (MMS)
- Caller ID
- Toll-free number
- Direct phone number
- Call recording
- And more
What is the capacity of Net2phone’s high volume calls?
Net2phone’s Tier 1 Telco grade platform has a capacity of up to 450,000 concurrent calls. The company claims that its system can accommodate peak periods and fluctuating voice traffic.
How is the Net2phone’s cloud-based phone system different from the traditional lines?
By moving the PBX from the office to the cloud, the program eliminates the need for users to perform installation and maintenance by themselves. All the functionalities of a PBX system are intact. However, they are completely hosted by Net2phone. Rather than installing and maintaining a phone system onsite, a cloud-based hosted PBX system enables clients to rely on Net2phone for managing the service.