NetBase is an artificial intelligence (AI)-powered social media analytics platform. Its features and services include account management, image analytics, social listening tools, and more. In this article, we cover NetBase reviews and pricing. Ready to get started? Request a demo.
NetBase Pricing
NetBase pricing is based on three plans: Starter, Business, and Enterprise. However, prices are not readily available on its website. Rates for similar software and service providers usually cost around $50 to $200/user/month for apps with basic and straightforward functionalities, while more extensive ones can cost around $300 to $1,000/user/month.
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Summary of Positive NetBase Reviews
Users who gave positive NetBase reviews like that they receive important social media-related data quickly. Some users also commended specific features such as the vast knowledge library.
One user who left a positive review of NetBase on G2 said that she likes how she doesn’t need to invest much time in query setup because she can filter almost all needed information during analysis. She also said that with NetBase, she gets to save time as she has access to relevant insights quickly.
Summary of Negative NetBase Reviews
Users who gave negative NetBase reviews said that there’s a learning curve before getting used to the system. Some users also had issues with social listening restrictions and expensive add-ons that should already be built-in, and there are mixed reviews about the user interface design.
One user who left a negative review of NetBase on G2 said that the user interface could use some work, especially with the sharp learning curve when transitioning from a different system. She added that she’s not able to utilize the software enough because navigating the program can get complicated.
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NetBase Features
Check out the list below of some of NetBase’s features:
- Customer experience analytics
- Image analytics
- Dashboards and reporting
- Next-generation AI
- Onboarding
- Account management
- And more
NetBase FAQs
What parameters does NetBase use to segregate social media audiences?
Aside from basic demographics, audiences are defined based on behavior, life stage, interest, and more.
How does NetBase help protect brand health?
NetBase enables users to analyze social data at scale and provides geolocation-specific analysis for understanding one’s brand health at a global, regional, or local level.
Popular Integrations
Here is a list of some of NetBase’s popular integrations:
NetBase Alternatives
Have you read these NetBase reviews and are still not sure if it’s the right fit for you? Read our reviews of all top social media analytics software or check out one of these three NetBase alternatives.
Mithil (Max) Patel
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
It’s filters are great from a social listening point of view. Right from new business research to active client research, Netbase lets me see what customers (or market in general) are talking about my brand or just what the trends are.
It can get pretty expensive for smaller agencies or without a clear revenue model.
Netbase services are great but I wish I had researched more about competitors before contracting with them. I am not sure but there has to be similar platforms outside that are cost-effective.
No. NetBase does the job well.
Review SourceOrganic